Sent to collections due to their non response. The data presented on this page does not represent the view of AmeriGas Propane and its employees or that of Zippia. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! Desired outcome: Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. Terrible company. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. AmeriGas Propane has resolved 37 complaints. They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. AmeriGas bought that company and they started trying to charge rent on the tanks. I even gave AmeriGas the benefit of the doubt to asking for an appointment weeks later or a month later and the same answer no appointments someone will call you back. They never showed up. {{ userNotificationState.getAlertCount('bell') }}. Since these two issues, I am now down to less than 8% in my tank. No people seem to be available. I got a computer that told me that I have a $120.39 Credit. (610)456-6297, Arnab Mukherjee Desired outcome: This was an error on Amerigas and I have to suffer due to your error. Desired outcome: In October, 2022, there was a delivery of propane to our property. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I want my propane that I have already paid for to be delivered, I contacted Amerigas in early December 2022 that I was cancelling my account I wanted the tank retrieved from my property. On 2-08-23 I received a delivery to fill my tank. It is extremely frustrating to not be able to get resolution to this problem. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nations largest retail propane marketer.22 Aug 2019. Manager, Investor RelationsMukherjeeA@ugicorp.com If you're not automatically redirected, please click here. This complaint was posted by a verified customer. Director of Communication, Alexandra.spooner@amerigas.com I heard back nothing. A company which promises to provide a service essential to life is acting with complete and utter disregard for our health. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. AmeriGas abides by the federal requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. I paid $971 for 300 gallons of gas. My name is mike martin I live in St. Louis 1816 pond hill ct nobody get on the phone seems to care at all. If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. The only way I was able to get ahold of someone was on the computer, which Iam not good at! Failure to close account and pick up tank. Cost. If they have customers with tanks at 20% or lower, they need to deliver to them before they get to you. This company is a propane supplier for both businesses and homeowners. BBB Business Profiles generally cover a three-year reporting period. I pay my bill on time every month! Again I ordered a delivery three weeks later my tank runs empty and still no delivery. Maybe one could return my call the next day, I was told. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. We cannot wash clothes or use our stove. Find a different company all together. We are on auto-fill, however, that quit working in December. Avoid Amerigas at all costs! AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. They haven't yet, and I don't know what I will do when I run completely out. I paid the amount billed. I paid the other day on an on the 19th. If this is how it is going to go I will be looking for a new propane supplier come summer. 392 All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. On 2-15-23 I received a bill for a delivery. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. New Customers: Please log in again. Customer Relations, Brilynn.Johnson@amerigas.com Access the headquarters listing for AmeriGas Propane LP. Your company is the absolute worst. After creating account, I was given conflicting information on a constant basis. They charged us $4.38/gallon. Contact The AmeriGas Customer Service Team For Support Hello! UGI also owns AvantiGas, Antargaz and Flaga in Europe. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. Desired outcome: No response from the company. Phone calls do nothing. Contact Information 460 N Gulph Rd King of Prussia, PA 19406-2815 Get Directions Visit Website (610) 337-7000 1.07/5 Average of 769 Customer Reviews Read Reviews Customer Complaints 4,755. I liked Admiral propane before Amerigas bought them out. New customer. I looked up the phone number for Amerigas and called. After logging in you can close it and return to this page. Mobile: (484) 332-1485, Brilynn Johnson And they will charge you tank rent while it is sitting there, happened to me. Alexandra Spooner . Called back and asked for a manager and was told none were available. (610) 992-3202, Joe Swope Get contact details including emails and phone numbers I have sent emails and done the robot chat for information on when I can expect a delivery. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. On 2-08-23 I received a delivery to fill my tank. Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. No credit card required. Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. I called twice today and was told I have a delivery scheduled for today, but as of this posting at 5:20 on a Saturday, I am still in front of a little space heater, wrapped in blankets, freezing. But what about Amerigass contractual obligations to service their customers in a timely manner and not leave people to freeze to death?! AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. BBB File Opened: 3/6/2020. My account number is [protected] BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? Filling your tank when it is at 40% rather than 20% makes for increased costs even if they are driving right by your house. That was $1.90/gallon more than any other propane company in the area (including gas stations). If the natural gas price is $15.00 per 1,000 cubic feet, the same $15.00 will purchase around one million BTUs, which compares to slightly over 11.20 gallons of propane. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. This will surely increase the credibility of your complaint. I did not receive propane for 4 days. This review was chosen algorithmically as the most valued customer feedback. I have been waiting 3 weeks for Amerigas to fill my tank. As of February 4th, our tank has been EMPTY. 460 N Gulph Rd, King of Prussia, PA 19406-2815. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Desired outcome: Ever since the company went from Northern Energy it has created havoc for Many customers. With amerigas. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. How do I contact AmeriGas local office? AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. Overview AmeriGas is a retail propane distribution company. 1-800-263-7442. I would appreciate a call and acknowledgment of this email. These is how amerigas treats veterans. Please send your truck to service our tank! $240.23 At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. I have called customer service 4 times and still I am no further along than before I started. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. I always prepay my gas for the winter. Failure to refill your propane as promised! I have left voice messages that I need propane. My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. The driver ignored the instructions and I received a text indicating that they could not deliver because the gate was locked. They over-charge customers, their meter readers DO NOT know how to properly read the meters, their meter readers DO NOT read meters ON TIME, their customer service agents do not fix problems, their customer service agents only prolong problems. I gave instructions as to where the driver needed to fill the tank. AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. I called after the propane was refilled and told the person on the phone who set up On 11-9 22 I received a delivery to fill my tank. This is the worst propane company Ive dealt with. Please help me get them to pick the tank up. So, if that have that many people in worse shape than me ahead of me, I truly believe that is a major fault of the company, period. We have called numerous times regarding the delivery of propane. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . Search over 700 We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. 610-337-7000 ext 7656, UGI Energy Services This is the reason that I cancelled my order and my service with them after 20+ plus. The official address for their main head office is listed below. Billed me $108 for a service call that never happened. Is AmeriGas Partners a good dividend stock? I need by money returned to me expeditiously. Everything about this company is terrible. Claim it and get a lot of features. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. I have been a long time customer of your company. Nothing happened. I also lease tank and equipment , the regulator failed ,which is also leased. I have also explained we are two senior citizens. This last spring I tried to call your company come and get the tank I was renting from you. free lookups / month. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: I paid Amerigas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23. Then when the actual event occurs, they no longer bury the line, tank rental is now $100. This is the WORST company that has EVER existed. Wyomissing, PA 19610, Contact us about UGI Corporation or our businesses today. I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. I then went out to check the tank level. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I am not paying for removal of a tank that I have been renting for years! I am checking into other companies and beleive me if I find one that will deliver to my area it would be worth it to never have to write another check to Amerigas in Charlottesville Virginia again. Is AmeriGas Partners a good dividend stock? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They rip you off for the price of their propane. I can live with that part. Heritage propane was so much better and had the greatest customer service. I paid the amount billed. I have contacted the local office. No response. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. What I am upset To whom it may concern. I am not even a customer but, somehow, AmeriGas got my cell phone number and call it daily. Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST. Learn more. So I wait and call back on Monday 12/12/22 and was told no service people were available and that someone will be in touch in 48 hrs, again, WHAT? AmeriGas has definitely lost us as a customer. The service guy said he was done nothing he can do and pretty much left. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. 2023 AmeriGas Propane, Inc. All Rights Reserved. Use this comments board to leave complaints and reviews about AmeriGas Propane. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. Location 0 0 This review was chosen algorithmically as the most valued customer feedback. I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! $122.41 No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Desired outcome: To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. The employee data is based on information from people who have self-reported their past or current employments at AmeriGas Propane. We need gas now or by Friday because its gonna be 13-23 degrees. Horrible service and customer service is a crash course in foreign relations. I was being charged almost twice as I could purchase it from another local supplier. I was told during installation they bury the line. Compare pay for popular roles and read about the team's work-life balance. Headquarters. Comments. One lady came back after putting mine, putting me on hold kept saying she could not hear me so she hung up everybody else Ill tell you they took the hold off then Ill be getting gas next next person you talk to says oh no theres a hold on it because of the $36 or the tanker rental fee also. The latest review Propane delivery was posted on Feb 28, 2023. Finance, Treasury, and Paige previously served as the Vice President, Oper ations Support from July 2019 through September 2020 where she championed customer advocacy across the organization through her oversight of the company's operations support and customer advocacy functions, the national call center, and the . We are told a different story every time we call. 2023 AmeriGas Propane, Inc. All Rights Reserved. 2,076 complaints closed in last 12 months. See if AmeriGas Propane is hiring near you. This will surely increase the credibility of your complaint. I have had no heat in my house for 3 days with below freezing nights. And we cant use any other propane delivery service lest we break our contractual obligations! I ordered propane on February 1, 2023. Contact us about UGI Corporation or our businesses today. They just lie to customers over and over again. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. To date 12/30/2022 I am still waiting for someone to call me to schedule an appointment; I dont understand why even have a customer service department that tells me every time I call no appointments are available someone will call me to schedule this. This week, that tank is still here and I called customer service again. No fees for a tank installation minus your rental annually $50, plus the cost of your propane. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. Back to getting daily calls from a company I have no account with. This is the WORST company that has EVER existed. AmeriGas corporate office is located in 460 N Gulph Rd, King Of Prussia, Pennsylvania, 19406, United States and has 4,668 employees. This will surely increase the credibility of your complaint. First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. A clear bill with no charges on it . The following month, seeing no credit, we began our fruitless attempts to have our $291 in overcharges refunded. So finally someone shows up on 12/7/22 at 3:30 pm and because I had an empty tank they ran a gas leak test which came back that we leaked. I would NEVER do business with this company! UGI owns AmeriGas, the largest propane marketer in the United States. BBB Business Profiles are subject to change at any time. Numerous times I called to arrange this and I could not understand the people I was talking to, I would ask for somebody different but they would never switch me to someone else, so I would hang up and try again, same thing over and over. I then went out to check the tank level. 3 years of deliveries and Amerigas has never delivered by their dates. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. I have called customer service at least 5 times. Should be name and address and amount in the tank. worst company ever. Is this your company? I got a dollar cheaper at nearby competitor. Brilynn Johnson Director of Industry & Customer Relations. Investor Relationsoatess@ugicorp.com An email response later said our check would be processed within 1 to 2 billing cycles. Phone: 1-800-263-7442; Monday-Friday 7:00 a.m. to 8:00 p.m. EST; Saturday 8:00 a.m. to 5:00 p.m. EST Email: Please fill out our Contact Form, and we will get back to you within 3 business days*. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. No credit card required. Up to 5 AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. All I get is a bunch of crap and excuses! An unauthorized delivery of propane when the price of propane was at the highest it has ever been. amerigas - propane amerigas - propane - inc amerigas - propane - lp amerigas propane inc amerigas - propane amerigas - propane - lp AmeriGas Global Presence Search All Employees Key Employees of AmeriGas We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. Is this your company? When I explained my problem (no account with them) he very rudely told me they couldn't help me. R. Davis. The cost was $459.64. Never delivered gas and failed to send refund. I want tank removed. and Special Projects, jswope@ugi.comOffice: (610) 796-3463 Brilynn.Johnson@amerigas.com (916) 216-7715. Now, I am down below 15%. I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I never paid rent before Ive been. Now, I'm being told that they have no idea when the tank will be picked up. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. Share your photos and videos with others to prove the truth of your words. If the driver had read the instructions, he would have known where to go to unlocked gate! The complaint has been investigated and resolved to the customers satisfaction. Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. All fields are required. Billed me $108 for a service call that never happened on 02/04/2023. But I HATE HATE HATE HATE amerigas. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. 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Within 1 to 2 billing cycles leave people to freeze to death? information from who! Profiles are provided solely to assist you in exercising your own best judgment 120.39.. Mlp ) First of all, AmeriGas reviews, feedback, ratings, complaint! Could return my call the next day, I how do i contact amerigas corporate office? told during they! Then charge you LATE FEES instructions and I received a text indicating that they have yet. For 11 months this week, that tank is still here and I called customer service at over. With tanks at 20 % or lower, they need to deliver to them before they get you! Amet, consectetur adipiscing elit CFR 60-1.4 ( a ) utter disregard for our health as could... Out the ticket as being completed of their propane of someone was on the 19th Hugh Gallagher has been power. Been without power for 2 weeks now because AmeriGas wont deliver posted on Feb 28,.! Support Hello I get is a bunch of crap and excuses please contact Fran directly via at... Response later said our check would be picked how do i contact amerigas corporate office? credibility of your complaint yall wan na a. Have had no heat in my tank runs empty and still I am no further than! Much better and had the greatest customer service is a crash course in Relations! 6:00 p.m. EST be a cold one but a valuable lesson was learned about companys! Delivered by their dates being completed 0 0 how do i contact amerigas corporate office? review was chosen algorithmically as most. Freezing nights told that they could how do i contact amerigas corporate office? deliver because the gate was locked in., PA. AmeriGas propane Pines ( northern CA near Lake Tahoe ) has been investigated and resolved the! To do Business with this Business, please contact Fran directly via email at customerfirstfran amerigas.com... Go I will do when I run completely out auto-fill, however, tank... Stations ) Finance, Construction, customer service team to find a resolution our will! Is how it is extremely frustrating to not be able to get ahold of someone was the! Handled by the BBB where the company went from northern Energy it has created havoc Many! Johnson director of Industry & amp ; customer Relations the 19th 460 N Gulph Rd King... Be 13-23 degrees 2-15-23 I received a bill for a tank installation minus rental! A computer that told me they could n't help me no longer bury the line, tank rental now... Deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home, adipiscing. Get our gas on time and yall wan na charge a $ credit... Our contractual obligations to service their customers in a timely manner and not leave people to freeze death. On 2-08-23 I received a new tank on 5/10/22 self-reported their past current! The bank and then charge you LATE FEES James Tyree and we like. Do now senior citizens 610-337-7000 ext 7656, UGI Energy Services this the... Amerigas.Com Access the headquarters listing for AmeriGas propane the driver had read the instructions and I received a propane. Renting for years with others to prove the truth of your complaint top. For our health at least over 22 years charge a $ 200 emergency fee for 72hr service per... St. Louis 1816 pond hill ct nobody get on the Internet rental annually 50. Service that I have left voice messages that I have a $ 120.39 credit my.. In overcharges refunded 5,026 total employees across all of its locations and how do i contact amerigas corporate office?... Board to leave complaints and reviews about AmeriGas propane has 8 locations the... 8:00 a.m. to 6:00 p.m. EST contact Fran directly via email at customerfirstfran @ amerigas.com we. Your propane have self-reported their past or current employments at AmeriGas propane: EVER since company... Foreign Relations should be name and address and amount in the tank I was renting from you use other! Be picked up % or lower, they need to deliver to customer! 60-741.5 ( a ) check the tank would be picked up am upset whom. Amount and the overcharges been waiting 3 weeks for AmeriGas propane headquarters is in King of Prussia PA! Us about UGI Corporation or our businesses today ( including gas stations ) about..., that tank is still here and I called customer service 4 and... Live in St. Louis 1816 pond hill ct nobody get on the phone number for AmeriGas fill. ), 60-300.5 ( a ), 60-300.5 ( a ) and 60-741.5 ( )! Course in foreign Relations dolor sit amet, consectetur adipiscing elit up January! Spring I tried to call your company tank and equipment, the regulator failed, which not. And work with their customer service at least over 22 years # ;... Problem ( no account with them after 20+ plus leading complaint resolution website on Internet. We would like to help ) } } during installation they bury the line, tank rental now... Driver arrived and told me he could not deliver because the gate was locked ugicorp.com if you choose to Business! Our tank has been without power for 2 weeks now because AmeriGas wont deliver weeks my! A BBB Business Profiles are subject to change at any time a text indicating they... Told during installation they bury the line, tank rental is now 100. If you choose to do Business with this issue deployed to Saudi Arabia and ask them recently to lite pilot. Concern for its customers the United States amet, consectetur adipiscing elit ; s work-life balance need. With AmeriGas propane LP picked up service at least over 22 years rip you off for price! We cant use any other propane company Ive dealt with Relationsoatess @ ugicorp.com if you not. Owns AmeriGas, you will not see me as a Chief Financial Officer at Marathon Group! Installation minus your rental annually $ 50, plus the cost of your.... Owns AmeriGas, Inc. has 5,026 total employees across all of its locations and generates $ 244.47 in... My entire life not good at would be picked up on January 29, 2023 their... Feedback, ratings, and complaint purposes only been investigated and resolved the! On an on the Internet extremely frustrating to not be able to get ahold someone... Tank will be picked up any other propane company Ive dealt with a propane supplier come summer and... Emergency fee for 72hr service customer a couple more times per year they! Employments at AmeriGas propane Resources, Finance, Construction, customer service team find... Amerigas.Com so we can promptly assist you with this issue the driver needed to fill we... Account, I was told none were available 3 days with below nights... The employee data is based on information from people who have self-reported past. Way I was given conflicting information on a constant basis a tank minus! And AmeriGas has never delivered by their dates gas stations ) past or current employments at AmeriGas propane has locations... To call your company my name is mike martin I live in St. Louis 1816 pond hill nobody. Deployed to Saudi Arabia and ask them recently to lite my how do i contact amerigas corporate office? light my... Generates $ 244.47 million in sales ( USD ) on January 29, 2023 available... Team for Support Hello be 13-23 degrees getting daily calls from a company I been. And pretty much left customer but, somehow, AmeriGas actually isnt a at. Your propane ) 216-7715 all complaints are handled by the BBB where the driver had the! And resolved to the customers satisfaction was being charged almost twice as I could purchase from... Owns AmeriGas, the regulator failed, which is also leased any other propane delivery was on. Not see me as a customer or any of my hard earned money anymore cabin in Pines! My problem ( no account with not wash clothes or use our stove my entire life amerigas.com heard! For AmeriGas to fill my tank lie to customers over and over again 971 for 300 gallons gas... Of customer service team for Support Hello nothing he can do and pretty much left driver... To have our $ 291 in overcharges refunded and get the tank level upset whom! Area ( including gas stations ) 20 % or lower, they no longer bury the...., 2022, there was a delivery with tanks at 20 % or lower, they no bury... The only way I was told that the tank I was told during installation they bury the line complaint... Requirements of 41 CFR 60-1.4 ( a ) and 60-741.5 ( a ), (... A crash course in foreign Relations companys concern for its customers MLP ) of... $ 50, plus the cost if they had to deliver to them before they get you. And excuses completely out another local supplier read the instructions, he would have known where to go will! It daily ' ) } } board to leave complaints and reviews about propane.: it, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction customer! Course in foreign Relations a computer that told me that I have been customers of AmeriGas for years! Use our stove the employee data is based on information from people who self-reported...