192 likes 1 talking about this 37 were here. There are several ways to interpret that joke, none of which make the salesperson look good. REEDS Jewelers proudly celebrated its 75th Anniversary in 2021, and our corporate headquarters has been in Wilmington, NC, since the beginning. We cannot wait to serve you again! Their delivery is fast! We've merged two jewelry families into one convenient site. REEDS Jewelers is an Equal Opportunity Employer. By 1979, Reeds had more than 20 locations around the Carolinas. Reeds now operates out of 13 states. In fact, despite being vastly superior to Reeds lower quality offerings, the James Allen ring is even cheaper than those as well. They opened their first store in downtown Wilmington, North Carolina and, over the course of several decades, grew the business into a multi-store operation. Knowing that tools like segmentation and personalization were key to improving engagement and loyalty among their customers, REEDS appointed dotdigital as their new marketing provider, having been impressed by the many possibilities the platform opened up such as its ease of use, the supportive team, and the ability to seamlessly integrate with their ecommerce platform, Magento. Reply from Reeds Jewelers. We're family owned and operated with the highest standards of quality merchandise, superior customer service, and industry ethics. 63% of employees think that Reeds Jewelers has a positive business outlook. COVID-19 liquidation sales: JCPenney, Tuesday Morning, Pier 1 going-out-of-business liquidation sales . REEDS Jewelers can be contacted at 910 353-7333. These cookies will be stored in your browser only with your consent. Although the history of Reeds is based on a traditional, family-run structure, there is little left resembling the companys roots. Discover all the key insights that make people want to work here. Hi Sylvia, Thank you for the 5-star review! He went the extra mile to make each visit and purchase at REEDS pleasant and enjoyable. Reeds Jewelers of Niagara Falls Inc. Get Reeds Jewelers at Millcreek Mall reviews ratings business hours phone numbers and directions. The diamonds I have seen at Reeds have not impressed me. We hope you continue to choose REEDS as your trusted jeweler!Kind regards,LindyREEDS Customer Care, The bracelets I ordered for my children are amazing I will definitely will bye more from reeds thank you, Hello Maria,Thank you for the review! In fact, today roughly 1 in 10 grooms are choosing to purchase their engagement rings online. Price has the greatest influence on millennials purchase decisions above all other factors, including quality, brand, store and availability, explains Peter Gasca of Entrepreneur. Reeds carry a fairly broad selection of settings but again, they are overpriced for the quality. After finding success, the Zimmers opened stores in Whiteville and Jacksonville, then expanded to other cities in the Carolinas. With interest rates close to 20 percent about 10 percent of what the company was bringing in was going to pay the carrying costs for their inventory. Young people are less and less likely to enter into the jeweler trade, making it very hard for family businesses to stay open or for baby boomers to find younger people willing to take over the business. If you do manage to find their diamond education section (a small after-though placed at the bottom of the web pages along with other small print) there is some good information there which may help, however it is fairly general and tells you very little about Reeds own standards for their diamond jewelry. Beyond this, I find little to redeem this company. I dont mean that as criticism; they just seemed to be unusually busy. High Grade Antique Finish Series Pr3, E Flat Alto Saxophone With 11 Reeds, 8 Shipping: Shipping is complimentary within the lower 48 US States. We asked some pretty basic questions and the answers were all over the place. If youre interested in joining our excellent team at REEDS Jewelers, visit our Careers page! Reeds Jewelers sells diamonds and precious gems, fine jewelry, brand-name watches, Pandora charms, Swarovski crystal, and jewelry accessories in its chain of retail stores primarily located in shopping malls and in its online store Reeds.com. We're thrilled to hear you had such a wonderful shopping experience with Daniel. "REEDS has focused on putting its . Read about the office locations company history leadership teams and employee perks. Get REEDS Jewelers reviews ratings business hours phone numbers and directions. This is certainly not the experience we want you to have when shopping with us. This ensures that every customers experience at a REEDS location is remembered for its courtesy, professionalism, and expertise. Jewelry industry analysts and CEOs of retail jewelry conglomerates are all examining the downward trend in retail sales with a microscope. My address and tracking number was covered. He officially became president and CEO in 1985. [5] Over the next decade Reeds acquired Dreifus Jewelry Company of Memphis, a nineteen store chain in the Southeast and Midwest, and Gray's Jewelers, Inc., a five store chain based in Tulsa, Oklahoma. [12], As of July 2014, Reeds Jewelers operates 64 retail stores in shopping malls and life-style shopping centers in 13 states: Alabama, Florida, Georgia, Kentucky, Maryland, Mississippi, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and West Virginia. I never think about that when secret shopping the store, but the overly aggressive upselling had me wondering. (Click Here to save $100 off $1000 purchase), Mike Fried has over 25 years experience in the diamond industry working with, Kernserstrasse 17 / Sarnen, Switzerland CH-6060, How to Sell your Gold & Gold Jewelry for Cash, 1.02ct J color, I1 clarity excellent cut diamond from James Allen, 1.00ct J color, SI1 clarity excellent cut from Blue Nile, Best Places to Buy Engagement Rings in 2023. We Do Not Ship to PO/APO Boxes, HI or Alaska We Do Not Ship Outside of the Continental US All items . I will definitely be a repeat customer. Go to REEDS.jobs to learn more about us! In 1946, he and his wife Roberta bought a small jewelry store in downtown Wilmington, North Carolina and changed its name to REEDS Jewelers. Cheers,MattREEDS Customer Experience. We will be reaching out to you at the email used on the order to further discuss the situation. Hello Yolanda,Thank you for the review! Their imaging technology is the same as inspecting a diamond with a jeweler's loupe. The thrill of buying jewelry in a store is gone. The luxury jeweler and giftware retailer, founded in 1912, has . Kind regards,AmandaREEDS Customer Care. It was handled with the upmost care and concern. The late 1970s was a difficult time for the retail jewelry business as the price of gold . Necessary cookies are absolutely essential for the website to function properly. My fiance and I love Reeds. We take great pride in providing customers with the highest quality experience every time they shop with us, so we are saddened to learn this order did not meet expectations. The company strives to make every customer feel like family with personalized service, close attention to detail, lasting quality, and timeless style. Free prong tightening, repolishing, rhodium plating and cleaning every 6 months, One free resizing within 60 days of purchase, Best-in-class high quality imagery of all diamonds in stock. Whether you consider corporate entities like Tiffanys, or the family owned community jeweler, they simply cant keep up. Lenore Fedow lenore.fedow@nationaljeweler.com. Everything went very well. Jewelry Advisors Group has been successful at running going out of business events for both small family-owned stores and large chains. For instance, famed luxury retail jeweler Tiffany & Co has recently had disappointing financial results. You also have the option to opt-out of these cookies. In the rings department alone, you can buy a $36,000 forevermark diamond solitaire measuring 3ct, an alex and ani ring. I spoke to the owner and his wife who have a combined 60 years of experience in the business. 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Reeds have a tendency to use bracket grades, for example this diamond is guaranteed to be at least an I in color and an SI2 clarity etc. Hello Kisha,We appreciate you sharing your experience! Pier 1 Imports Reed Diffuser Hydrangea Violet Blossoms 2.3 oz. We also ensure all reviews are published without moderation. Don't miss out on this great offer! It was a wonderful experience to have such quality merchandise and care. Kudos to the Pensacola Store, I have shopped there a few times and recently received an online order with a written thank you.Rare to find a chain business have that kind of attention to detail. In fact, you can even go significantly higher in quality and still end up spending significantly less than you would at Reeds. The customer experience and features offered at brick and mortar retail jewelers can be found online as well. I had to make other arrangements which made for a horrible experience as this was going to be the special gift at a birthday dinner at a renowned restaurant in California. You can even view third party certificates, like a GIA certification, to ensure you are getting exactly what you pay for, and expect to receive the original copies of these certifications with your purchase. If you add it to this ring, the total out of pocket is $3,958. We're thrilled to hear how happy you are with your purchase and are so glad we could help you find such a beautiful piece. We will make sure to send him extra thanks for the amazing service. Id recommend this job to anyone whom had the passion and drive to work with jewelrytime pieces. The online market was not invented recently, so why are brick and mortar jewelers closing all over the U.S. at these rates only over the past couple of years? Reeds Jewelers, Inc. (the "Company" or the "Registrant") operates 99 specialty retail jewelry stores primarily in enclosed regional malls located principally in the Southeast and Midwest sections of the United States. There is a clear emphasis on discount and budget jewelry, with very little focus on quality designs or a continued message of a family values. The stress of having a salesperson hovering over you can be off-putting. Theres no impact to your credit bureau score. This makes them hungrier for commission and they may strong-arm you a bit from across the glass. Fortunately for Reeds, the store was very busy when we walked in. Whether this is a deliberate move to draw attention away from matters of quality, or whether it is a simple case of ever-changing staff who do not receive adequate training, it has a big impact on the overall experience of Reeds. Make the salesperson look good going-out-of-business liquidation sales: JCPenney, Tuesday Morning, Pier 1 going-out-of-business sales... 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