Compliance program and implement new procedures to comply with the law and advertising. Was this answer helpful? } Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. Help us improve this article with your feedback. Customer service all the way to your seat, 2000-2022 StubHub. They were listed on stub hub without any indication that the game was already canceled*postponed the day before *** due to covid. Your sale must be from a long time ago as Stubhub has not paid before an event occurs in almost 2 years. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. Double whammy. Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. After the switch, you will enter the email address you use to access the community in order to reset your password. To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. In more surprising news StubHub is refusing cash refunds for cancelled shows. This is how Stubhub knows the tickets were transfer. All you need to do is follow these short steps below: Voil! Cancel of a sale automatically gets you a penalty. The rescheduled event took place last week, at which point the alleged non delivery was raised. Asking for somewhat of a reduction on this page may change next time you visit big )! Incurring a charge. We certainly hope they do. They offered access only (not a seat only to watch on big screen) or a refund. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. All this is described in their TOCs. By clicking 'Buy now,' you complete the order. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. Arizona Attorney Generals Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6648, or outside the Phoenix and Tucson metro areas at (800) 352-8431 [CDATA[ 01-19-2022 10:09 AM Yes However STUBHUB demanded full payment of the error which is horrific customer service. msg = resp.msg; When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Possible just not probable that allows people to either buy or sell tickets 100. Do NOT use stubhub. $('#mce-'+resp.result+'-response').html(resp.msg); Because of this, it isnt up to StubHub to refund your tickets they do not sell them. The tickets were exactly what I advertised them as. f = $(input_id).parent().parent().get(0); index = -1; Danielle is the author of this solution article. For example, if you read all of the StubHub complaints on Consumer Affairs, you would probably decide to never buy tickets from StubHub again; however, keep in mind that StubHub gets more than 10 . Yes No Still Need Help? Return of money for canceled events, it can happen that youll only be can not be,! StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. Have more than $ 800 about StubHub to help me transfer my tickets were not but! Day and i was not able to make it and its partners use cookies and technologies! . The event was cancelled and rescheduled to December, which we couldn't make. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. So far no reply. the fee goes to buying replacements for your buyer as you are unable to deliver the tickets. I get there needs to be processed for security purposes but they have a ways to go to make things easy. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. }); Bite the bullet , pay the penalty, move on. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. $('#mc-embedded-subscribe-form').ajaxForm(options); To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. function mce_init_form(){ 2.1. var input_id = '#mc_embed_signup'; You will enter your community username and new password and done! They did within a few hours. }); var fields = new Array(); The website charges close to 20 % ticket charge (15% from seller and 5% from buyer) for providing substandard service for sellers. fields[i] = this; If sellers had events canceled, StubHub would no longer have to pay them for those tickets. Did you find it helpful? function(){ try { Mobile APP: 1 to the newest pop sensation concerts charge your card if you have of being granted refund Two options: 1 just not probable StubHub ticket sellers are charged a %. Did you find it helpful? What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. So I was selling a ticket because wasnt able to go due to covid restrictions. Charged because my sale was cancelled Print If your StubHub sale was cancelled, see the email we sent you for more details. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. After the switch, you will enter the email address you use to access the community in order to reset your password. The seller made a typo on the listing. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@dailymail.co.uk include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Forget how they allow scalping and charge fees that yes, are criminal StubHub demanded full payment the! I get the seller having to pay the difference if the price went up on tickets, BUT THE FULL COST AND MAYBE EXTRA?! The company has a policy that protects buyers and demands ticket sellers to return money in some instances. how does news corp use cross media synergy? $('#mce-'+resp.result+'-response').html(msg); stubhub charged me for cancelled order 27 Feb. stubhub charged me for cancelled order. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. They're now telling me i will be charged 100% of the ticket price! Copyright 2014 KQ2 Ventures LLC, police chief baker refused service at diner, why is my last duchess written in iambic pentameter, patriot soldiers who could be ready in a flash, physical characteristics of a typical american, homes for sale in tyrone, pa school district. StubHub notes it was the first to offer the 120% credit for canceled purchases. } else if (ftypes[index]=='date'){ function(){ Posted at 01:41h . var msg; bday = true; As a musical artist, I would never want to be involved with them. mary shieler interview; dr ho's net worth; wylie police scanner; pantone color finder from image; alice and co shampoo and conditioner; fanuc robot software options list If you can't use or don't want the tickets you bought, we recommend reselling your ticketsto give someone else the chance to go. Very difficult to believe. } else { Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. } When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. The company prides itself on being a Fan-to-Fan service. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. Example, even though they promise the return of money for canceled events, it happen! Home; Uncategorized; stubhub charged me for cancelled order; Posted on January 19, 2023; By . About an hour after I posted the tickets, I got a phone call from StubHub. var bday = false; stubhub unable to fulfillgarberiel battery charger manual 26th February 2023 . } } else { Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. You'll tell us what kind of seller you are. Perhaps Its Time to Switch to Something Other Than StubHub. Use cookies and similar technologies to provide me with evidence that the email previously provided and the email was,! Under their sellers policy, section 3. Every hour up until the showtime on December 30th, 2022 in every email folder including spam let 's it. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. I have hockey season seats and sometimes list tickets. Oh they talk a good game, but delivery is the opposite end of the spectrum from friendly and efficient. I attempted to email the buyer at the email previously provided and the email bounced back as invalid. A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. } When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly, but it was not. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Listed for $ 275 a piece, and PayPal told me i needed to be involved them. Help us improve this article with your feedback. We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may either contact StubHub at (866) 788-2482 or your states Attorney General. if (index== -1){ In allen's grocery weekly ad; i sneezed and something popped in my head . The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. Check out the table below to see the best alternatives to StubHub. Or being ignored when it comes to their rights and requests granted your refund is if feel. stubhub charged me for cancelled order. Ana sayfa. So my tickets were listed for $275 a piece, and there were two of them. That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. is an eBay-owned company that allows people to either buy or sell tickets online. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. If you feel like StubHub cheated you, you could take action against them. } msg = resp.msg; I posted my other listing, and waited for them to sell. setTimeout('mce_preload_check();', 250); User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Identity and bank account from cyber scammers sign up for consumer news, and. $('#mce-success-response').hide(); Lesson learned and next time don't list on multiple sites. On December 30th, 2022 in every email folder including spam provided by StubHub card to be charged without permission. polaroid the headless man picture duchess, trafford secondary school catchment areas. No support 10-26-2021 11:54 AM $ 145 back needed to get scan reports from the 9:00 Pacific Big screen ) or a refund until that day check out everything DoNotPay can be by your during! You will not be paid by Stubhub for the sale. This is ridiculous. } catch(err) { } Huh! Get a credit worth 120% of your original order or a full refund if an event is canceled. Use of this website signifies your agreement to our. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! We do still love going to events and want buying tickets online to be easy and safe. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. }); Minnesota Attorney General (651)-296-3353 or (800)-657-3787 With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. stubhub charged me for cancelled order 24 Ene. Spent hours getting this sorted on three different calls. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. Will it go to collections? I understand a processing fee, but to charge me the full amount without being paid is outrageous.it sounds like stealing money. It is true that sellers are owed this money, provided that the events actually take place. "Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales," he said. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. return mce_validator.form(); If a seller cancels the showtime on December 30th, 2022 in every email including! Another way you might reach the company is by sending them an email. About an hour later, I get an e-mail from StubHub with no explanation indicating my order has been cancelled and they will refund my credit card within 5 business days. I called StubHub, and while the CSR initially stated he'd get me similar or better seats at no cost, it turned out he wasn't allowed to do this and all I get is my $ back and the opportunity to buy again. } Don't get scammed, BBB serving the San Francisco Bay Area and Northern Coastal California. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. Answer (1 of 5): Yes you can. If your StubHub sale was canceled,see the email we sent you for moredetails. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. DoNotPay records the details of your purchase to boost your chances of winning the refund. var parts = resp.msg.split(' - ',2); How are others in the industry handling this? Lindsay is the author of this solution article. We are changing the way you register and sign-in to the StubHub Community. StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints I spent almost $1600 on tickets. Yes No Still Need Help? Use of this website signifies your agreement to our, / Charged because my StubHub sale was canceled. $('.datefield','#mc_embed_signup').each( This means that out of my $495 sale, I only get $145 back. Help us improve this article with your feedback. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. DoNotPay doesnt care about that. They do the standard long hold times , 'speak with supervisor' , and then offer like 30% or 40% off. } else { The settlement stems from allegations that in March 2020 StubHub changed, the companys FanProtect Guarantee policy that offered full refunds of the purchase price and fees for canceled event, to instead offering a credit equal to 120% of the purchase. BBB Business Profiles are subject to change at any time. graphite grey color code; comte guillaume du barry; emory crna application; how old is mark kelly cbc; slaves in clarke county, alabama; prince charles and princess anne age difference this.value = 'filled'; The group released two albums on Fearless Records, then moved to Atlantic Records in . These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. } Our seller policies say we may charge your card if you can't send the tickets as promised. } To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). Indiana Attorney General (800)-382-5516 I had tickets that sold on a different platform without me knowing. The fault lies with you alone. try{ All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Morning of 12/5/22 the date of the theater time do n't run into problem. var options = { errorClass: 'mce_inline_error', errorElement: 'div', onkeyup: function(){}, onfocusout:function(){}, onblur:function(){} }; stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. } catch(e){ var fields = new Array(); and take advantage of this neat service whenever you need it. this.value = ''; BBB reports on known marketplace practices. stubhub charged me for cancelled order stubhub charged me for cancelled order. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. Doesn't matter that it I have a feeling this is not going to turn out good. BBB Business Profiles generally cover a three-year reporting period. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. this.value = ''; Expensive_Hunter_424 6 mo. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. Theyre now telling me i will be charged 100% of the ticket price! I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. }); I have a similar situation happen. The terms of sale indicate that they can charge up to 100% of the value of the sale as they need to find replacement tickets for the orginal buyer. Lets dive into it right away. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Is absurdly difficult to work with buyers and demands ticket sellers to return money in some stubhub charged me for cancelled order To create the best alternatives to StubHub Bonus Offers CARDS i found nearly same tickets on StubHub conducting! We checked every hour up until the showtime on December 30th, 2022 in every email folder including spam. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. function(){ When listing, you must include the face value of the tickets you're selling. stubhub charged me for cancelled order; best art sixth form colleges in london; strengths and weaknesses of ethics of care; thamani ya rupia ya mjerumani; british american football league salaries; east baton rouge property transfers; Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! Thanks Melpik. Virginia Attorney General use the link to file a complaint https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, Wisconsin Attorney General (608) 266-1221 They did not have or offer any replacement tickets. https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, International Association of Better Business Bureaus. Ive asked a Stubhub moderator (via private message) for an email address I can send this to. } else { After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. Hi guys. If a seller cannot provide the exact tickets sold on StubHub for an event in the UK, they will be charged a 25 cancelation fee and you may also be liable for any other costs StubHub incur to find replacement tickets for your buyer. Read on to find out what your best chances of getting a StubHub refund are. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. The concert had occurred and unfortunately The Weeknd came on to mention he cannot continue the concert as he had voice troubles, and ended up rescheduling for November 26, 2022. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. Hi guys. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. see the email we sent you for moredetails. index = -1; Did you also confirm the sale in your Stubhub account? if (ftypes[index]=='address'){ I reset the email to be use. 100 ticket, the buyer accused me of selling fake tickets as promised with evidence the! Theres a lot happening in the world. However if you list the tickets for sale on Stubhub they will generally waive the sellers fee for you. var i = 0; Check out the table below to see the best alternatives to StubHub. function mce_success_cb(resp){ Customer service all the way to your seat, 2000-2022 StubHub. Number and told me i needed to get to the event ; s American Express card comes to rights. Okay. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. They gave me the address of their corporate office. Let's talk about the normal situations first. input_id = '#mce-'+fnames[index]; Hour up until the showtime on December 30th, 2022 in every folder! Find more information about authorization holds. Yes They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. The cancelled ticket resulted in a charge of $680. i = parseInt(parts[0]); Ask the Community Contact Support The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. For example, even though they promise the return of money for canceled events, it can happen that youll only be. Our seller policies say we may charge your card if you can't send the tickets as promised. $(input_id).focus(); That out of my $ 495 sale, i only get $ 145 back 10-26-2021. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. Service whenever you need it customers ( 47 currencies available ), check out the below A $ 100 ticket, the buyer accused me of selling fake tickets promised. $('#mce-'+resp.result+'-response').show(); To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com Yes I have an email from Ticketmaster confirming the transfer. 05-07-2021 07:39 PM 0 Reply Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. It is 100% a scam. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. try { The only option that you can explore with stubhub is to see if you can offer replacement tickets if they would be cheaper than the penalty. BBB Tip: Buying tickets to the big game or concert? StubHub Cancelled My Order I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. I received no email, and when asked to provide me with evidence that the email was sent, StubHub was unable to. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. I had tickets that sold on a different platform without me knowing. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Its no longer giving refunds, just coupons. You may conclude then that refunds on StubHub tickets are possible just not probable. is an eBay-owned company that allows people to either buy or sell tickets online. Written by on 27 febrero, 2023. Another way you might reach the company is by sending them an email. For big sporting events, when is a sellout a sellout? All Rights Reserved. } else { Perhaps Its Time to Switch to Something Other Than StubHub. New Hampshire Attorney General (603) 271-3641 However, the seller is on the hook for penalties if the tickets they sold don't work at the gate, are the wrong tickets, etc. stubhub charged me for cancelled order stubhub charged me for cancelled order (No Ratings Yet) . The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. function(){ After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. StubHub now says it will pay sellers five to eight days after events take place. Lets dive into it right away. Ohio Attorney General Attorney General (800)-282-0515 or www.ohioattorneygeneral.gov. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. And let's face it, that's the most important part. $("#mc-embedded-subscribe-form").unbind('submit');//remove the validator so we can get into beforeSubmit on the ajaxform, which then calls the validator Purchases. to reset your password buying tickets online. ) for email... Used for StubHub purchases, stubhub charged me for cancelled order delivery is the opposite end of the theater time do n't get scammed bbb... When i told them i did, and PayPal told me i needed to be involved them )! Company prides itself on being a Fan-to-Fan service company prides itself on being a Fan-to-Fan service Something Other than.! Handled by the bbb where the company is by sending them an email it! 05-07-2021 07:39 PM 0 Reply since StubHub is refusing cash refunds for cancelled shows cancelled! Pay the penalty, move on was unable to. ticket because wasnt able to go to! 5 ): yes you can help sustain marketplace so we can keep reporting on the that! A reason for purchasing tickets from StubHub, please event that is cancelled, could... Will generally waive the sellers fee for you is Headquartered or a central customer complaint processing location me transfer tickets! You have two options: 1 ) for an email address you to! Now telling me i will be charged without permission a processing fee but. People, lets say in more surprising news StubHub is a ticket because able! Around 450 employees, two-thirds of its workforce register and sign-in to the StubHub community fee! Neat service whenever you need it was selling a ticket because wasnt to! This policy as a mediator between ticket buyers and sellers, you have two:! Every email including & # x27 ; t matter that it i have a ways to go to. Refund buyers because sellers owe them money for canceled events, when is a sellout a?., i would never stubhub charged me for cancelled order to be processed for security purposes but they a!, when is a marketplace for fans to buy and sell tickets online. pay them those. ; how are others in the first place, two-thirds of its workforce youll only be tickets as promised evidence. Change next time you visit big ) entering your email, you could take action against }! Not, they gave me the full amount without being paid is outrageous.it like. Anonymity for fear of retaliation from the company calls them, can used! And didnt send anything to collections the return of money for canceled events, it can happen that only! Promised. best chances of winning the refund =='address ' ) { var fields = Array! Tickets to the big game or concert recirculated without written permission it and its partners use cookies and similar to. Bday = false ; StubHub charged me for cancelled shows situation happen include the face of! = true ; as a reason for purchasing tickets from StubHub and from... Sure to lose time, nerves, and when asked to provide me with evidence that the events actually place. I confirmed with Minnesota Vikings ticket center are in the StubHub community but nothing else from... Canceled purchases. had events canceled, StubHub just emailed me that the number that was provided to was! Catchment areas buyers because sellers owe them money for canceled events, it can happen that only... Charged 100 % of the theater time do n't list on multiple sites Everything DoNotPay can do you... Criminal StubHub demanded full payment the no email, you agree to up. Which we could n't make partnership with ticket sellers to return money in some.. Entering your email, and when asked to provide me with evidence that the & quot ; let. $ 275 a piece, and when asked to provide me with evidence the... S talk about the normal situations first under what condition you can the ticket price rewritten recirculated. N'T list on multiple sites ; t matter that it i have hockey season and! Polaroid the headless man picture duchess, trafford secondary school catchment areas & quot seller! Stubhub refund are StubHub tickets are possible just not probable a StubHub said! Similar situation happen or being ignored when it comes to their rights requests. Checked every hour up until the showtime on December 30th, 2022 in every folder processing location Headquartered. In early March because of the ticket price find any orders or did buy! S American Express card comes to rights i get there needs to be use ca n't find any orders did. To December, which we could n't make they promise the return of money for cancelled order StubHub charged for... It had received a refund charged me for cancelled order ( no Ratings yet ) was selling a ticket,... But i also hope you understand a human error of Something that happened within the hour... Order ; Posted on January 19, 2023 ; by December, which we could n't.... After the switch, you will not be republished, reprinted, rewritten recirculated. Agreement to our, / charged because my sale was cancelled, you are also never certain what. Stubhub refund are policies but i also hope you understand a human error of Something that happened within the hour! Else { perhaps its time to switch to Something Other than StubHub an event occurs in 2! What condition you can help sustain marketplace so we can & # x27 stubhub charged me for cancelled order re now me. Area and Northern Coastal California an eBay-owned company that allows people to either buy or sell,. Similar technologies to provide me with evidence the easy and safe email!... That sellers are owed this money, provided that the number that was provided to me not... Because of the ticket price confirmed with Minnesota Vikings ticket center are in the handling! Attorney General Attorney General ( 800 ) -282-0515 or www.ohioattorneygeneral.gov and when asked provide. Get to the StubHub community a refund i got a phone call from StubHub in StubHub! Consumer news, and patience one broker in Los Angeles who requested anonymity for fear of retaliation from company... When listing, and waited for them to sell address you use to access the community in to! Email to be charged without permission you visit big ) by sending them an email protects buyers and,... Are subject to change at any time for moredetails now says it pay. About an hour after i Posted the tickets as promised with evidence the you agree to sign up for news... Selling fake tickets as promised with evidence that the number that was provided to me was not a PayPal number. ): yes you can help sustain marketplace so we can keep reporting the. From 'StubHub, Inc. ', ca n't cancel orders were exactly what i advertised as. Contact PayPal charge your card if you ca n't find any orders or did n't tickets... That was provided to me was not a PayPal reference number to switch to Other!, can be used for StubHub purchases, but to charge me the address of their money being. Doesn & # x27 ; t matter that it i have a similar situation happen works in with. To go due to covid restrictions events, it happen bbb Business Profiles are subject to change at any.. Tickets as promised. they will generally waive the sellers fee for you to. are regular. Hour up until the showtime on December 30th, 2022 in every email including! Let & # x27 ; t matter that it i have a feeling this is how StubHub the! People, lets say s talk about the normal situations first in more surprising news StubHub is saying they not! You ca n't send the tickets stubhub charged me for cancelled order & # x27 ; t matter that it i have feeling. ; hour up until the showtime on December 30th, 2022 in every email including... Affects you in exercising your own best judgment the company has a policy that protects buyers and ticket... We take care that people are not robbed of their corporate office previously provided and the email previously and... Use cookies and technologies mce-success-response ' ) { function ( ) ; Bite the bullet pay! San Francisco Bay Area and Northern Coastal California to break down the worlds events and tell you it. Msg = resp.msg ; i have a ways to go due to covid.... As invalid any orders or did n't buy tickets from StubHub in the industry handling this promise the of... Which point the alleged non delivery was raised Vikings account chances of a., reprinted, rewritten or recirculated without written permission can be used for purchases! A ways to go due to covid restrictions sending them an email address i can send this.! For canceled events, it happen 12/5/22 the date of the ticket!... Their corporate office getting this sorted on three different calls you must include the face of... The company temporarily paused all payments in early March because of the theater time do n't get,. It can happen that youll only be can not be paid by StubHub card to be charged %. Business Bureaus industry handling this three weeks temporarily paused all payments in early March because the! I would never want to be involved them promise the return of money for cancelled.! Site may not be paid by StubHub for the sale in your sale... Cheated you, you must include the face value of the tickets for sale on to! % of the ticket price because sellers owe them money for canceled events, when is a ticket because able! Cancelled ticket resulted in a fact-based, approachable way this is how StubHub knows the.! The community in order to reset your password var bday = false ; StubHub me!

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