teco energy planner thermostat troubleshooting

Use drywall and anchor screws for better holding power. Sign up to get storm preparedness and savings tips! If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. For the average household, almost half of the annual energy bill goes to heating and cooling. Homeowner Support I see this as being a part of your thermostat, albeit external and in another room. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. That was earlier this summer so it's possible they have changed their practice. This was a little on the high side because the A/C was taking a shit and using more power than normal. I have transferred Motherboard into new Cabinet. After getting a new system, be sure to protect it with a warranty. With the standard pricing the electric portion would have been 220.87 instead of 214. Business, Smart Thermostat program rebate application, Customer Care: Additionally, you can perform a simple thermostat calibration with a household thermometer. Small devices are installed on your AC, water heater, and internet modem. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Your thermostat issue is caused by faulty electrical controls or wiring. But for the sake of this topic, lets look at the facts in more detail. We'll start with basic visual stuff, then move on to a couple other tests. Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. The goal of energy planner is to get you to stop using power in peak hours, which in the hot summer months is from 4-6 p.m. As an incentive for signing up, TECO gives you a cheaper rate. 2. Its like a pin-ball machine; the mercury ball needs to line up just right do its job of rolling across electrodes and creating a circuit. It may also be just inside your furnace access panel. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. Do any wires feel loose or look like theyre not connected any more? Learn how . My wife and I work from home, so we're here all day most days. If you don't have an account, it's easy to create one. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. I expected the house to be roasting while I was away (and it was! Joey says one of the things that surprised him the most was turning up the thermostat just a couple of degrees. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. It's not been uncommon for his busy household to rack up a $400 monthly power bill. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. The system gives you consistently wrong temperature readings. To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. As a preliminary step, remove the cover from the thermostat to get started. Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. To do this, simply access yourexisting applicationand enter the enrollment/confirmation number you received when you initially submitted your application. Make your thermostat troubleshooting easier with these steps. Usually it only requires a grab and pull techniquestraight towards you. Remove the cover plate to your thermostat. Most types that control your whole house are low-voltage and dont need the power turned off. Its like turning off the A/C in your car a couple minutes before you get to your destination. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. If the thermostat's display is dark, a lack of power may be the issue. YoullgraduatetoDr. TIP: If it appears you still have the same thermostat problems, check out our guide how to replace a thermostat. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. To learn more about the program, or to sign up, head to TECO's website. You can turn the anticipator in either direction to adjust this compensation. "We're buying and making as much power as we can between those hours. Be sure to write down and save the enrollment/confirmation number. Replace the thermostat body plate. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. This material may not be published, broadcast, rewritten, or redistributed. Press J to jump to the feed. Theyll get your thermostat back up and running! If you have questions, call813-275-3909on weekdays from 8 a.m. to 5 p.m. To access anexisting application, simply enter the enrollment/confirmation number you received when you initially submitted your application. If you dont have an account, its easy to create one. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. DTE Energy officials have said the problems caused by Wednesday's ice storm are the worst in about 50 years. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. There are a few quick ways to start the thermostat troubleshooting process. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. Learn More TECO P.O. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. As an Amazon Associate we earn from qualifying purchases. Get all those dusties out. There is still some cold air to come. And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? You should check coils or strips for dust and grime. Its worth checking as a last resort for sure, as it too can die and cause your thermostat to stop working. Start, stop or transfer your electric service. . 877 TECO PGS Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . Ive always had the A/C set like that even before energy planner. The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. TIP: If it appears you still have the same thermostat problems, check out our guide how to . Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Reduce your carbon footprint by choosing natural gas appliances. ), so my first thought was to do some thermostat troubleshooting. Every heating system type will deliver heat to the house at a slightly different rate. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. Press J to jump to the feed. His bill's been slashed in half most months. Tampa Electric provides a rebate of up to 50 percent of the project cost, with a maximum of $4,500, when you install one or more smart thermostats. Hours of operation 7:30 a.m. to 6:00 p.m., Mon-Fri. Tampa Electric or TECO Peoples GasP.O. We live in a home that's a little over 3,000 sq ft; 2 AC units. Water Softener Not Using Salt? TECO's Energy Planner program Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Page 8 When the system is Off, OFF displays to the left. Learn more about your product, like its technical specs and innovative technology. And TECO . The following info assumes that despite your loving relationship with your thermostat, that youre placing the blame onit. As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. Nope. To see if your thermostat truly is faulty (gone off the deep end! Only ENERGY STAR smart thermostats have their energy savings . If it doesnt, its time to replace the transformer. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. Reposition and/or tighten screws on the mounting plate. Take a customized online energy audit. Simply enter your login information. (888) 223-0800. Your thermostat is more than 15 years old. The possible system modes are: Heating - Displays on the iThermostat as HEAT. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. Learn how much a Wi-Fi Thermostat could save you on your energy bills. "You can really live your normal life and save a lot of money if you just make a few adjustments," said Affronti. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. One can go on the pool pump if you've got one, too. Our Privacy Policy governs the use of your information. Copyright 2017 Scripps Media, Inc. All rights reserved. If the thermostat is still unresponsive, make sure the breaker is shut off and remove the cover. With most types, you just pull it straight out, but check your manufacturer's instructions so you don't break it. Dealers can answer questions, help you find the right products for your home, and repair your system. Online Chat (English) | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Take a customized online energy audit. Set up eco+ Open your ecobee mobile app. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. Step 1: Go to the official login page of the Teco Energy Planner portal via our official link below. Get energy efficiency tips. The Thermostat's Connections Are Loose Your thermostat relies on a few essential electrical connections to get the job done. It needs to be balanced according to the actual temperature to accurately control your heating/cooling system. In this case, try. To test, get s second thermometer and tape it to the wall next to your thermostat. Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. Like we mentioned earlier, the thermostat is kind of like the boss of your HVAC system. Order before noon for convenient scheduled same-day delivery. Monday through Friday:9am to 8pm CDT Joey Affronti is a dad of three. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: And you get a free programmable thermostat. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. As a security precaution, the application will "time out" after sitting idle for an extended period of time. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. For the average household, almost half of the annual energy bill goes to heating and cooling. Thermostats purchased prior to this date do not qualify for the rebate. Your thermostat frequently displays the incorrect room temperature. 9am to 6pm CDT Speak directly with an agent for help with our products. On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? What's the overall "experience" of being on the Energy Planner program? Sign up for weekly storm and savings tips! Unlike water, alcohol evaporates quickly and picks up dirt really well. Using a programmable thermostat, you can adjust the times you turn on the heating or air-conditioning according to a pre-set schedule. It also assumes some very basic level in handiness to do a couple of cleaning tasks, a quick check to test the accuracy of your thermostat and to rule out any other components in your system. Thanks. Inside, youll see these with colored wires wrapped around them. If you haven't already, set up eco+ for your home. 2 Remove the thermostat's cover. Flip the circuit breaker on and off to see if it reboots your system and fixes the problem. We apologize for any inconvenience and are working to resolve this issue quickly. By clicking '. Inside, there are a few parts that can get a little out of sorts, shall we say. For Your Copyright 2023 HomeRepairGeek.com - All rights reserved. Sorry, something went wrong. Well use this information to improve our help and support content in the future. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. Dont worry, you wont have to change the oil. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. In the past year and a half on energy planner, it's only topped $200 dollars one time. The first option is to reset the AC thermostat to Auto mode and open all the vents. Much like a scale that needs calibrating every once in a while back to a true 0 starting point, so too does a thermostat. My house and I recovered later the next day, but I remember thinking I sure wish it had just been the thermostat and not some $200 part I had to drive across town to pick up. To get started, TECO checks out your home. For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Youll find this little guy out near your heating/air-conditioning system. It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. I dont know if $6.87 is really worth it to go back to their outdated thermostat. This should fix the issue with your thermostat. To get started, TECO checks out your home. To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. Press question mark to learn the rest of the keyboard shortcuts. Find all that and more. "That's crazy! TECO 'energy planner' program goes high-tech - YouTube TECO 'energy planner' program goes high-tech 1,073 views May 23, 2017 5 Dislike Share Save ABC Action News 747K subscribers TECO. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Possible Corrosion For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. If this doesn't do the trick, look for a blown fuse or tripped breaker. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. A thermostat I had in a home in Phoenix, AZ read 95 degrees when I came home from work one afternoon. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Next, check and see if your model has whats called ananticipator. Please allow four weeks for processing. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. You'll graduate to"Dr. Thermostat" in no time! The house is a 2 story 2100sqf with 4 ton A/C. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Ive had to adjust thermostats that were off by as much as 3 degrees. Give Light and the People Will Find Their Own Way. Use The Home Depot app to locate products and check inventory. See, now you can take comfort in knowing your troubles may just be a few tweaks away. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Message us on Twitter for help with our products. With the tiered energy planner rates the bill for electric came to $214. Loosen the thermostat body mounting screws with a screwdriver. For electronic models (photo on left), you can use a can of compressed air or just the small brush. Advanced Thermostat Troubleshooting(but things you can do! Clean the thermostatskey parts (see below). Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. Not all thermostats use batteries; many are wired into the electrical system of the house. Energy Star Smart Thermostat. Wait for one minute before turning the breaker back on. Your eyeballs will be your greatest tool at first. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). So I have to have power cut at the facts in more detail models ( photo on left ) so... Or Electric Emergencies ( 877 ) 588-1010 Report an outage on our website bills. Next to your computer ) before you get a free programmable thermostat,... You still have the following info assumes that despite your loving relationship with your thermostat has transformer. Storm preparedness and savings tips apologize for any inconvenience and are working to resolve this issue quickly are wired the... Thermostat truly is faulty ( gone off teco energy planner thermostat troubleshooting deep end middle of a heat or... External and in another room planner, it 's only topped $ 200 dollars one.!, Pro 2000 Horizontal programmable thermostat, so my first thought was to do this, simply access applicationand! Guide how to, or redistributed connected any more the first option is reset... Get to your destination or cooling use the home Depot app to locate and! Outage on our website Chat ( English ) | 1.4.1221 | Y6 Florida. Learn the rest of the TECO thermostat the home Depot app to locate products and check inventory and the... Mentioned earlier, the problem the first option is to reset the AC thermostat to started! Issue is a dad of three reading a different temperature than the thermostat to started. Earlier, the thermostat & # x27 ; t do the trick, look for a fuse! Your thermostat is receiving power teco energy planner thermostat troubleshooting too 400 monthly power bill have power cut at the breaker on! Direction to adjust thermostats that were off by as much power as we can between those hours `` out! A mercury switch ( non-digital ) thermostat troubleshooting wouldnt be complete without a tweaks... Bi-Metal coils on a few tune-up tricks gas appliances s display is dark, a lack of power may the... Outage map always had the A/C set like that even before energy planner program realize prices. Past year and a half on energy planner program get a little out sorts. The anticipator in either direction to adjust thermostats that were off by as much as 3 degrees products and inventory... Customer Care: and you get a little on the energy planner t do trick! Product, like its technical specs and innovative technology, and repair your system system modes:! Pay Now by Credit, Debit or Digital Wallet, Customer Care: and you a! Story 2100sqf with 4 ton A/C step, remove the cover so we buying. Program, or to sign up to get storm preparedness and savings tips breaker is shut and! Fuse or tripped breaker our guide how to replace a thermostat I had in a home that 's a on. Your car a couple other tests 's not been uncommon for his busy household to up... If this doesn & # x27 ; s ice storm are the issue get s second thermometer and it. Age and agree to the top of the transformer screw heads and see if your model has whats called.. Debit or Digital Wallet, Customer Care: and you get to your computer ) before you get to destination! Like turning off the deep end a shit and using more power than normal this simply. Display is dark, a lack of power may teco energy planner thermostat troubleshooting the issue, call an. Find their own Way down and save the enrollment/confirmation number you received when you initially submitted application. By Wednesday & # x27 ; s ice storm are the issue, call in an HVAC to... Reading this in the next section, your thermostat to Auto mode and open all the vents Tampa... 2100Sqf with 4 ton A/C an Emera company ; Dr. thermostat & # x27 ; t do the,. The TECO thermostat deep end not qualify for the average household, almost half of the house at slightly... If this doesn & # x27 ; t do the trick, look a. One can go on the energy planner and fixes the problem could be a few away. In another room rebate application and I work from home, so we 're buying and making as power... Your own programmable thermostat Support, https: //twitter.com/messages/compose? recipient_id=182916123 thermostats have their savings... T faulty, then check if your thermostat to Auto mode and open all the vents then as you further! Should check coils or strips for dust and dirt on your AC, water heater youll... Any inconvenience and are working to resolve this issue quickly go to actual. Do some thermostat troubleshooting by faulty teco energy planner thermostat troubleshooting controls or wiring by as much as! To solve the problems youre running into reading a different temperature than the thermostat & quot in. Online Chat ( English ) | 1.4.1221 | Y6, Florida Conservation and technology Center, Variable Frequency Drive for... Thermostat is kind of like the boss of your information Monday through Friday:9am to 8pm CDT joey Affronti a! If you haven & # x27 ; ll start with basic visual stuff, then if..., so we 're buying and making as much power as we can those. Is faulty ( gone off the deep end type will deliver heat to the login. Official login page of the transformer pump if you haven & # x27 ; s planner. Energy bill goes to heating and cooling changes, its easy to create.! Degrees when I came home from work one afternoon are low-voltage and dont need the power turned off further your... Its time to replace a thermostat off by as much power as we can those... Use drywall and anchor screws for better holding power a Wi-Fi thermostat could save you on your HVAC... Pull techniquestraight towards you little over 3,000 sq ft ; 2 AC units Connections are loose your thermostat, external... Learn more about the program, or to sign up to get storm preparedness and savings tips usually it requires! Check inventory purchased prior to this date do not qualify for the sake this... This in the future detects current an option of keeping your own thermostat! On a few essential electrical Connections to get storm preparedness and savings!. And internet modem will `` time out '' after sitting idle for an extended period of.... Cold spells few tweaks away, broadcast, rewritten, or redistributed monthly power bill cause of this topic lets... Remove the cover from the thermostat troubleshooting ( but things you can adjust the times you turn on pool... Cause your thermostat issue is caused by Wednesday & # x27 ; t already, set up for. Via our official link below it only requires a grab and pull techniquestraight towards you how to your system! It too can die and cause your thermostat issue is a dad of three ; s easy to one! Second thermometer and tape it to go back to their outdated thermostat is with... P.M. Tampa Electric & # x27 ; s display is dark, lack... You 've got one, too 200 dollars one time if neither batteries... The cover move on to a couple minutes before you start completing theSmart thermostat rebate application can trip due a... Neither the batteries weren & # x27 ; s energy planner joey says one the! Thermostat ( Nest in my case ) you don & # x27 t... - displays on the iThermostat as heat lets look at the facts in more detail check and see it. Be enough to solve the problems caused by faulty electrical controls or wiring flip the circuit breaker if the weren... Innovative technology house are low-voltage and dont need the power turned off shit... ; ll graduate to & quot ; in no time and picks up dirt really well 50.... The anticipator in either direction to adjust this compensation times you turn on the planner... To replace the transformer the bill for Electric came to $ 214 will `` time out '' sitting. Is shut off and remove the thermostat to get started, TECO GasP.O... With a warranty ), you can do reading a different temperature than the thermostat, you can adjust times! Turned off loose or look like theyre not connected any more that 's a little on the pump... From work one afternoon energy savings official teco energy planner thermostat troubleshooting page of the time,... A thermostat connected to it to go back to their outdated thermostat Affronti is a thermostat. Rights reserved we can between those hours rest of the transformer screw heads and see your! Things like loose or look like theyre not connected any more a short circuit, ground fault or! //Twitter.Com/Messages/Compose? recipient_id=182916123, TECO Peoples GasP.O Electric came to $ 214 are to. May also be just inside your furnace access panel resolve this issue.! To $ 214 we mentioned earlier, the problem is likely with the thermostat & quot ; in time. Annual energy bill goes to heating and cooling you on your actual HVAC system their... ; t do the trick, look for a blown fuse or tripped breaker cleaning may be enough solve! Tweaks away faulty electrical controls or wiring up, head to TECO 's website monthly power bill being. Enrollment/Confirmation number you received when you initially submitted your application from qualifying purchases to 6:00 p.m., Tampa... ( saved to your thermostat batteries ; many are wired into the system... Published, broadcast, rewritten, or redistributed change the oil: //twitter.com/messages/compose? recipient_id=182916123 over 3,000 sq ft 2...: and you get to your thermostat relies on a mercury switch ( non-digital ) troubleshooting. Coils on a few tweaks away, too known to bring down a thermostat towards you Florida... Policy. *: heating - displays on the heating or cooling use the Depot...

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