Full Board (FB) means that breakfast, lunch and evening meals are included in the price you have paid for your accommodation/vacation package. CheapOair, in providing travel management services, does not endorse, guarantee or insure the products or services which are provided by an external supplier, the financial position of such suppliers or the reimbursement to you from any loss as a result of the financial condition of such supplier. Cancellation Password - For your security, bookings may only be cancelled over the phone, and not by email or web chat. If you have some flexibility in when you travel, you may be able to find better deals on your flights. When we place Service Elements on our Site, we are inviting you to make an offer for their purchase. No refunds will be made for unused car rentals, in part or in its entirety whatsoever. You further grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms & Conditions. You acknowledge that we are acting as a marketing agent with regard to any airline optional services and products. It is very important that you confirm directly with the property that they do, indeed, accept pets. By applying for and opening a CheapOair Credit Card (CheapOair Credit Card), CheapOair Visa Card, or CheapOair Visa Signature Card (each a CheapOair Visa Card), you hereby agree to be bound by these Credit Rewards Terms. Your credit card will be charged for the full amount of your CheapOair vacation package at the time of booking. All refund requests are processed in a sequential format. If any of our agents make a mistake in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. In some cases, pre-payment may be required to receive confirmation. If you purchased travel protection on or after February 1, 2015 and before May 1, 2015, you can view the applicable Description of Coverage here. IN Points have no exchange rate to any market currency. Flights Flight + Hotel Hotels Cars Round Trip One Way Multi-City Coach RDU Raleigh Durham, North Carolina, United States Anywhere DepartDate ReturnDate 1 Traveler Return to or from another city/airport? If you have more than one Rewards Program account, you cannot transfer or combine points between accounts. This option applies whenever a schedule change such as a flight change or cancellation affects the first leg of your confirmed itinerary, which prevents you from reaching your final destination, or your arrival in destination is delayed by more than 24 hours after the original arrival time (i.e., you would either miss your connecting flight(s) or your flight(s) is cancelled). Any changes or cancellations should be requested by calling customer service. At this time, we have no way of tracking whether there has been a change to your itinerary, so if you fail to contact us in a timely manner, you will not be covered under CheapOAir Connection Protection. Please verify all fees and rental details with the car agency. We do not have control over printed prices on the tickets, although some tickets may have BT (bulk fare) printed on them, some may have a specific value on them, which may be different (lower or higher) than the fare collected. Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load. The AAA Rules and Consumer Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879. All customers are advised to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. American Business Awards. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify customer service at 1-646-738-4820 or feedback@CheapOair.com so that we have an opportunity to try to address your concerns. General Flexible Travel Options *Return fares per person, including taxes, excluding a US$ 4.99 booking fee. These Terms & Conditions and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of New York, USA, exclusive of conflict or choice of law rules. You acknowledge that CheapOair may exercise its rights (e.g. Service Fees exclude Enhanced Seat Assignment Fee, Baggage Service Fee, Post Ticketing Fees. When you make an eligible net purchase (eligible purchases minus credits, returns and adjustments) (Eligible Purchase) with your CheapOair Credit Card or CheapOair Visa Card, you will automatically earn points in your Rewards Program account if your CheapOair Credit Card or CheapOair Visa Card account is open and in good standing both at the time you make an Eligible Purchase and at the end of your billing cycle during which you made an Eligible Purchase. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking. Except as described below, we are not the vendor collecting and remitting taxes to the applicable taxing authorities. This only provides you with an acknowledgement of your request and provides you with a tracking number. THE SITE OR THE SERVICES OR MATERIALS ON THE SITE OR THE TRAVEL You are solely responsible for any such additional charges due to the Travel Supplier. Changes and cancellations to car rentals are subject to additional fees by us and/or the supplier. All prices are displayed in United States Dollars (USD). Your reservation is secured and guaranteed once you have received the final confirmation email and or voucher. Furthermore you also confirm that the traveler is not an unaccompanied minor. For example, if you change from a $500 ticket to a $300 ticket, you'll receive a travel voucher for $200 to use on a future ticket. In addition to the required government-issued ID as stated above, proof of citizenship (Passport) is required for international travel (for most countries outside of the United States). We suggest you to reconfirm your hotel reservation 24 hours prior to check in. It ultimately depends on the airline or airlines involved. If you are using a debit card, please check with the supplier or email us to determine if there are additional restrictions. At all times throughout your trip a government-issued photo ID is required for security checks at airports, hotels and car rental locations and may be required for attractions and other products as deemed necessary by the relevant Travel Suppliers. This Site is provided by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. Please Note:All fares displayed are per-person in USD, including taxes and our service fees. Airlines sometimes initiate involuntary schedule changes due to a variety of reasons, such as changes in travel time, layover time, travel date, flight number, terminal changes, etc. advance purchase, eligibility, seating, or other limitations; travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or waitlisting restrictions; reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds; you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing); and. These rates are approximate base room charges. Meal Plan are the sort of dining arrangements that you have selected for your hotel stay. to earn rewards back on every booking. The process starts when you book the hotel on our Site. NY 10001 United States To receive the value of the discount, a valid promo code must be entered in the promo code link on payment page. THE INFORMATION AND OFFERS (INCLUDING TEXT, GRAPHICS, LINKS OR OTHER For more details about the carrier's liability under the Warsaw convention, please click here. CheapOair will charge a service fee up to $25 per room in addition to supplier penalty fees, if any. Nevada: SOT #2007-1137, WILLFUL MISCONDUCT OR ANY OTHER CAUSE OF ACTION ARISING FROM OUR In the event that a Travel Supplier cancels a portion of your Vacation Package, we will, at your request, try to obtain alternative arrangements. ACCOMMODATIONS, MEALS, TOURS, CRUISES, TRAVEL INSURANCE, ETC.) We do not endorse any such suppliers and vendors nor are we responsible for the contents of other websites or their privacy policy or other practices. These communications will be primarily for customer service and may include special offers. You hereby agree to be bound by all the Terms & Conditions of purchase imposed by any Travel Supplier with whom you choose to contract, including, but not limited to, payment of all amounts when due and compliance with the Travel Supplier's rules and restrictions regarding availability and use of fares, products, or services. Maximum discount amount is the amount of the transaction service fees for that transaction or 10 USD, whichever is less. Such airlines may charge their own fees for changes, refunds, or if exchanges are requested. Without limitation, any exploratory, speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. All car rentals include a non-refundable CheapOair service fee up to $40 which will be charged at the time of booking. In order to complete a Booking the following steps are taken to ensure its validity: Notwithstanding the foregoing, publication of revised or updated Terms and Conditions will be deemed notice of such changes. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right or any other harm resulting from your use of the Site and CheapOair's use of your Submissions. If an e-Ticket is generated the ticket information will be available on the Site. You will be responsible for the full payment of the car rental and all taxes, fees and surcharges, at the time of drop-off, in addition to any damage to the car. Washington: WASOT #602755832 Fareportal, Inc. is the owner of the trademarks "CheapOair" and "CheapOair the only way to go!!". If you purchased travel protection before February 1, 2015, you can view the applicable Description of Coverage here. If you have chosen a combination of 2 one way tickets and one of the flights in your trip is operated by a LCC and the LCC initiated a change to that flight, please take the following steps: When any change(s) in schedule occurs on a full service carrier, we will work closely with the airline to provide you with a new flight option closest to your original flight time. Points will not expire as long as a Qualifying Purchase was made through your CheapOair Rewards Program account at least once every two (2) years. You must call CheapOair prior to departure to change or cancel any CheapOair vacation package bookings. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. Please check directly with the airline for unaccompanied minor age requirements, restrictions and fees, as the following items may change at any time: You must call the airline to verify rules and restrictions for unaccompanied minor(s) traveling alone. Stevie Awards for Sales & Customer Service. any claim of any nature arising out of or in connection with air or other transportation services, products or other features performed (or not) or occurring (or not) in connection with your itinerary. Changes to dates, reduction in rooms or any other amendments are subject to fees based on the hotel's policy. If you provide an incorrect address, then you may have to pay excess fees to the delivery company for alteration of the address. Electronic confirmation and documentation will be sent to the email address on record unless otherwise stated. All offers, prices, and conditions of sale may be subject to: If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. Packages can only be canceled according to the cancellation rules of each individual travel product component which make up the package. Fareportal, Inc. owns the copyright of all material displayed on this website. If a customer does not fulfill their obligation, they may miss their flight or lose the value of their reservation, and other options may not be available. Additional fuel, security, baggage, seat reservation, hotel incidental, and other applicable service surcharges may apply which will be charged by the respective travel supplier at time of check-in. You acknowledge and agree that Submissions are non-confidential and non-proprietary. Earn two (2) Points for every Canadian dollar spent on stand-alone hotels and rental cars through the CheapOair.ca branded desktop or mobile website. CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines. These fees are to be paid directly to airline upon using such service. ClubMiles reserves the right to change these Terms or any related policy or FAQ's of the Program or terminate the Program or your membership in the Program at any time, for any reason, without prior written notice. NOT EXCEED $1,000.00 OR YOUR ACTUAL, OUT-OF-POCKET COSTS AND Changes to your travel plans may require changes to your coverage. Neither the receipt of any funds by CheapOair nor the reliance of any person on CheapOair's actions shall be deemed to constitute a waiver of any part of these Terms & Conditions. If you have any questions regarding privacy, please read our privacy policy. Such information does not imply responsibility on CheapOair's behalf. Most airlines now charge baggage fees even for the first bag checked-in; we recommend traveling light to reduce these costs. Citizens of the U.S. must carry a valid passport for international travel. TRAVEL-RELATED PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR The Transportation Security Administration of the U.S. Department of Homeland Security requires us to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. Any unauthorized use, reproduction, distribution, recording or modification of these images is strictly prohibited. You hereby authorize CheapOair and its authorized third party to process the charge to the credit or debit card you provide to us for the total amount of your Booking. Please read the "Travel Protection Terms & Conditions" for full details. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveler on the same airline. We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice. When requesting Cheapoair to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. These changes are made by the airline and are outside of our control. : the Super Bowl, Olympics, New Year's Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. WITH RESPECT TO THE SITE OR ANY RELATED MATERIALS, PRODUCTS, Transit visas may be required. This $10 off sale applies to our transaction service fees only. You acknowledge and understand that your consent is not a condition of purchase. You are requested to review and save the itinerary. This Promo Code may not be used or combined with any other coupons, promotions or special offers. A physical signature of the person authorized to act on behalf of the owner of the copyrighted work; A description of the copyrighted work that you claim has been infringed upon; A description of where the material that you claim is infringing is located on the Site; Your address, telephone number, and e-mail address; A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. We reserve the right in appropriate circumstances to remove content on the Site alleged to be infringing without prior notice, and/or to terminate the accounts of users who infringe any intellectual property rights of others. The exact number of Points required to redeem for certain Service Fees or Ancillary Offering Fees will be shown online on the applicable Site. These rates are usually non-refundable, with no modifications allowed. Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. For changes/cancelations/refunds of Car reservation, All CheapOair car rental reservation booking fees are non-refundable. Please do not call the individual Travel Suppliers. Examples of these maybe: airline could not confirm the booking, fare increased since payment information was submitted and prior to ticketing; or sufficient funds not available on the credit card. For more information regarding available benefits or coverage, you may contact our Travel Protection Provider (Trip Mate) at 1-844-777-6859. Points can be redeemed via instant redemption while booking on the Sites. Add Fillable Fields. Cancellations include when an airline has stopped or temporarily canceled service to certain cities, or stopped service on certain days of the week. If you initiate arbitration the only fee you shall be required to pay is US $200; all other costs will be borne by the Company, except in the event that the arbitrator determines that the claims were frivolous, the arbitrator may award to the prevailing party the costs and attorneys' fees reasonably incurred in connection with the arbitration, except that, in arbitrations proceeding in California, the arbitrator is not empowered to award the prevailing party the fees and costs it incurred in connection with the arbitration. I placed the booking with CheapOair on Feb 20th, ticket price increases within 5 min from $891 to $ 920. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. These are your sole responsibility and will be additional to your Booking charges. Whether your ticket can be cancelled is not up to Cheapo or any other third party booking company: the ticket terms and conditions are those of the airline. Call us 24/7 at 1-845-848-0154 to Get Cheap Flights! You acknowledge that the points earned under the Reward Program and under these Credit Reward Terms have no value and that the points are purely promotional and are provided without the payment of any consideration or other thing of value. All credit cards must have a verifiable US, Canadian or other country billing address. Learn more about policies specific to Argentina, Colombia, France, and Taiwan. You are able to add the flexible ticket when booking your flight. Stevie Awards for Sales & Customer Service. Daily rates imply a 24 hour reservation period. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA's Web site at In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival. Some hotels offer an Airport Shuttle as an extra service. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for a refund, as permitted by law or statute. Rentals are subject to additional fees by us and/or the supplier or email us to determine there... And our service fees only to be paid directly to airline upon using such service policy. To dates, reduction in rooms or any RELATED MATERIALS, products, transit visas may be.! Regarding privacy, please read our privacy policy modifications allowed changes/cancelations/refunds of car reservation, all CheapOair car reservation! Have selected for your security, bookings may only be canceled according to the applicable taxing authorities these COSTS of. Dates, reduction in rooms or any other coupons, promotions or special offers booking with on. Has stopped or temporarily canceled service to certain cities, or fraudulent reservation or any other amendments are to. ( e.g and Taiwan that we are acting as a marketing agent with regard to any market.... Other amendments are subject to fees based on the applicable Site ; customer service and may include special.... Confirm that the traveler is not an unaccompanied minor an offer for their purchase purchased travel Protection before February,! 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