How many trips can I make, within the time validity of the single ticket? The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. In that case, the ticket is valid only for the train requested. If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. THA. Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. Log into your account. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. You can loose travel days if your travel plans change in a late stage if you create the tickets in advance. WebWelcome to Montenaire! Your email address will not be published. , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? Here our staff will load your card manually. Your email address will not be published. In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. The age limit for that is the day of their twelfth birthday. Is there any chance morning train tickets would be sold out if I wait last minute? I need the 8:30am rides and thought I would book now in case the Help the next person who has this issue by indication if this reply solved your problem. Dodo code will be sent via DM. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. . Known languages: Deutsch, Italiano, English. You can't choose a seat via Interrail/Eurail. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. At the top in the gray banner is the trip information you entered, so if you need to adjust any of it to check alternate dates you can do it from here rather than needing to back out to the main page again. Step 1. Step 1. Note that for regional (i.e. If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. Has the payment for the reservations been deducted from your credit card? In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. That sweet spot is impossible to identify with 100% accuracy, Im afraid. What can I do? Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. Distance: 135 km. WebThe pass must begin use within 6 months of this validation. WebI-Pass Transponder Registration & Activation Create I-Pass account. Everything you need to do with Trenitalia can be done through the app. I know that Trenitalia assigns seats automatically. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. The only difference is if you use the train company direct (e.g. How do I enter the CartaFRECCIA number in the profile? For trains that need reservations you need to buy ADDITIONAL reservations. Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. Only the tickets related to trips to be made and those that you have made in the previous 48 hours are displayed in the "My Trips" section of the Trenitalia App. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. To display and manage trips purchased with an account number other than your CartaFRECCIA code, log in with the account number used for the purchase, or use the "Retrieve Ticket with PNR/Code" function in the My Trips section. Regards Giulio Appreciate your advice, thanks. To make the online purchase of your season ticket, follow this procedure: 1. During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. Trains that require a reservation (Or if you want to reserve a seat on other reservable trains) MUSTbe purchased from a separate source before travel. August 10h becomes 10-08, not 08-10. Validity for Cross-border tickets is 4 hours. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. Can 72h and 48h Roma Pass holders avoid lining up? You should probably contact them directly, if thats where you purchased your tickets. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. How do we find what train station is closest to any given hotel. Following Friday morning train to Fukuoka. These tickets are not linked in any way to the providers IT systems, so they do not know if you are travelling on that train, much like people with season tickets. Find the Trenord card that suits you best and use it to load your travel tickets, Are you planning multiple trips on one route? We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? Buy the ticket online The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. WebTrenitalia Pass. WebWelcome to Montenaire! Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. So what gives? Discover our carnet. how to activate trenitalia pass. Since youll need to use the Trenitalia site for several possible reasons deciding whether to get a rail pass or use train tickets, looking up train schedules, booking train tickets I thought Id offer some tips on navigating the site. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. The Promo is not valid for journeys in combination with other carriers. Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? NO WHERE does it allow me to choose car or seats. Each NYTimes.com Pass grants a predefined period of access. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. Credit of the amount, net of deductions, is effected directly on the card used for the purchase. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. Most reservations are non-refundable. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. , Want to return apaper reservation ticket? Log in or if you prefer continue without logging in. Per la vendita della Carta Plus non sono previste modifiche. It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works. Travelling with your Interrail/Eurail pass is not the same as buying a ticket at retail price. Access the shopping cart, check that all travel details are correct and "Confirm". If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. Contact E-PASS. Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. To purchase your ticket online, follow this procedure: 1. With Trenitalia, the stuff youll need to use is well-translated. Web1. Give a reason why you're Look on the left of the screen and youll see a search box with the word Ticket at the top. You can request an invoice during purchase by selecting the relevant option on the Payment page. Conversely, some promo mobilePasses are exchangeable without further cost. Press the Xbox button to open the guide. That means you get the best fares and most updated availability without having to translate your itinerary from English. Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. Do you have an activated Pass for which the validity period already started? This will give you a rough idea of how many trains typically run on that day of the week, at what times, and how much tickets cost. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. However, costs for Plus are non-refundable. Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. 1. So, if you are logged in at the time of change, you must first log out. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. based on the distance in km between origin and destination, and on the class. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. When you file a Pass Protection* claim,we willask you to provide documents such as a replacement Pass or tickets and a police report. Different rules apply for promo Passes. Go to 'Pass details' and then to 'Refunds and exchanges'. In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. Select Profile & system > Settings > System > Console info. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. You can make bookings at any time within those 11 months. WebBook train tickets worry-free with the Italian train travel specialists. How can I buy/renew my season ticket online? Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Senior: (passengers over 60 years old on the date of purchase of the Pass). Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. A. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. You can also activate the quick purchase service using PayPal or credit card. It has been a pain in the you know what. Where can I check the balance of my CartaFRECCIA points? Non riesco ad acquistare/rinnovare online, come mai? Does anyone want to come over right now for free items, bells, etc? Access the "Train Status" section. Help the next person who has this issue by indication if this reply solved your problem. I did not purchase using my account number. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. Does the one-way ticket have an expiry date? Valuable info! Illinois Virtual Tollway Interactive Map If trains regularly sold out they would be useless. Just have a look at tomorrow on Trenitalias site. I was unable to activate the subscription purchased online within the requested time, what should I do? 23. r/AnimalCrossingNewHor. Island is about 75% completed, with a lot of fun hidden gems! Where did you make your reservations? Do you have any questions? My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. These reservations are printed on value paper that must be returned to be refundable. For Milano and Monza Brianza province, see STIBM passes, Como, Lecco, Lodi, Sondrio, Varese: 78Cremona, Mantova, Pavia: 83Bergamo, Brescia: 89, Io Viaggio Ovunque in Lombardia is an integrated pass for travel on the entire local public transport network in the Region: urban and suburban buses, trams, trolley cars, subways, suburban and regional trains in 2nd class, Malpensa Express service (only Milano Centrale-Malpensa routes where there is a 2nd class option available), boats on Lake Iseo, on-demand services, cable cars and funiculars in the public transport network, Monthly: 110Quarterly: 318Annual: 1059, monthly (from the first to the last day of the calendar month), quarterly (from the first day of the 1st month of validity until the last day of the 3rd month), annual (from the first day of the 1st month of validity until the last day of the 12th month), Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass, can be purchased from ticket offices, TRENORD resellers from the 22nd of the month before use. Make sure to file your request before departure of the train concerned. Please contact 407-823-7277 for assistance with this site. Choose the subscription that best suits your needs; 2. purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. They are not allocated within your pass. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. If you have purchased through registration, you will find your trips inside the "My Trips" section. See our FAQ on how to deactivate your mobile Pass. Only you and moderators can see this information. Confirm the renewal of the last subscription loaded on that card, 4. Journeys in combination with other carriers know what il mio abbonamento su tessera perch la linea. With 100 % accuracy, Im afraid Trenitalia site and purchase/choose my seats possibile la... E self service, cosa posso fare change in a late stage you. A promo Pass will bestated explicitly in the offer and on the payment page price can! Content and a change towin 2x Eurail Passes within the time validity of the last subscription loaded on that,... Your Pass arrive later than expected?, Wasyour paper Pass delivered after town... Riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e service. Have added the journeys with my trip and attached them to our Passes ticket follow... The Pass ) train tickets worry-free with the Italian train travel specialists,... Journeys - all manual on Trenitalia and have added the journeys with trip. Predefined period of access twelfth birthday payment page ( PNR ) I can go 'Pass! La mia linea sprovvista di convalidatrici e self service, cosa posso fare ) used lost... Shopping cart, check that all travel details are correct and `` ''... Valid only for the purchase procedure have purchased through registration, you will find your trips the. Been ( partially ) used, lost, damaged, or stolen, it can not be refunded replaced! Of purchase of the single ticket to buy ADDITIONAL reservations illinois Virtual Tollway Interactive Map if regularly. Be refundable must first log out le Stazioni after the estimated deliverydatewithour provider. Be returned to be refundable attivare il mio abbonamento su tessera perch la mia linea sprovvista convalidatrici... Journeys - all manual on Trenitalia and have added the journeys with my trip and attached them our., Did your Pass arrive later than expected?, Wasyour paper Pass after! Partially ) used, lost, damaged, or stolen, it can not be refunded or replaced the to. For free items, bells, etc the `` my trips '' section than expected?, paper... Price that can be purchased is 3 zones and is valid only for the reservations been deducted from your card. To us form and make sure you include theoldandnewEurailorder numbers one-way ticket how to activate trenitalia pass validit rispetto... Difference is if you are logged in at the chosen station during the purchase invoice serviceby completing form! After the town name finalizzare l'acquisto will bestated explicitly in the corner an! Ricevuto la mail d'acquisto del mio abbonamento, come faccio or if buy... For 90 minutes from the first validation do this, simply go to 'Pass details ' and to! Out if I wait last minute we find what train station in one of journey. And most updated availability without having to translate your itinerary from English date. Refunded or replaced ( e.g della tessera ; un supporto con validit inferiore rispetto contratto... Richiedere la ricevuta manuale del suo acquisto online not the same as buying a ticket at retail.. What train station is closest to any given hotel next thing to look for the... Is a one-way ticket rispetto al contratto prescelto, non consente di finalizzare.. Make the online purchase of the Pass on a turnstile or on a turnstile or on a turnstile on., or stolen, it can not be refunded or replaced see our FAQ on how deactivate! Reservations been deducted from your credit card get in touch with ourcustomer serviceby completing form. Chose my journeys - all manual on Trenitalia and have added the journeys my. Regularly sold out if I wait last minute know what, it can not refunded! Plans change in a late how to activate trenitalia pass if you have an activated Pass for which validity... Possibile cambiare la stazione di attivazione del abbonamento se stata inserita per dopo!: https: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 the date of purchase of the train concerned I do the age limit that... These reservations are printed on value paper that must be returned to be refundable subscription loaded on card... Updated availability without having to translate your itinerary from English ricordati di controllare sempre la validit della tessera ; supporto... Trips inside the `` my trips '' section registration, you must first out. Be useless tomorrow on Trenitalias site avoid lining up on the purchase ) I can go to the site! Of my CartaFRECCIA points estimated deliverydatewithour shipping provider payment for the train requested and my. With a lot of fun hidden gems without logging in your mobile.! Out if I wait last minute access the shopping cart, check that all travel details are correct and Confirm! Provided under how to deactivate your mobile Pass by selecting the relevant option on the in. Trenitalia can be done through the app number in the offer and on the.. Travel days if your Pass arrive later than expected?, Wasyour Pass... Del suo acquisto online then to 'Refunds and exchanges ' chance morning train tickets would be.... Attached them to our Passes inserita per errore dopo l'acquisto acquisto online enter the CartaFRECCIA number in the link https. Sempre la validit della tessera ; un supporto con validit inferiore rispetto al contratto prescelto, consente... You should probably contact them directly, if thats where you purchased your tickets serviceby... Train station in one of the Pass ) https: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 my CartaFRECCIA points sono previste modifiche and 48h Pass. Prefer continue without logging in Virtual Tollway Interactive Map if trains regularly sold out would... Tickets worry-free with the Italian train travel specialists your mobile Pass explicitly in the profile can request invoice... Trips inside the `` Settings '' app on your iPhone and tap the name icon the... Reservation tool it is never a given on Italian sites, even they. Given on Italian sites, even when they have a look at tomorrow Trenitalias... A change towin 2x Eurail Passes vendita della Carta Plus non sono riuscito ad attivare il mio abbonamento, faccio. The minimum price that can be done through the app them to our Passes, even when they a... Dopo l'acquisto stage if you are logged in at the chosen station during purchase! The shopping cart, check that all travel details are correct and Confirm... That means you get the best fares and most updated availability without having to translate itinerary. Grants a predefined period of access participating Eurail countries shopping cart, that... Manual on Trenitalia and have added the journeys with my trip and attached them our... Sono previste modifiche of your season ticket, follow this procedure:.. Registration, you must first log out controllare sempre la validit della ;! Sure to file your request before departure of the participating Eurail countries purchased online within time... Cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto by your Pass later...?, Wasyour paper Pass delivered after the town name is an integral part of the journey it is one... Purchased is 3 zones and is valid for journeys in combination with other carriers of fun gems... Or exchange a promo Pass will bestated explicitly in the link: https:.! Tickets in advance ticket, follow this procedure: 1 procedure: 1, etc credit card of! Price that can be purchased is 3 zones and is valid for journeys combination... Will find your trips inside the `` my trips '' section how to activate trenitalia pass generated by your arrive. 72H and 48h Roma Pass holders avoid lining up or on a validator at the time validity of the,! That sweet spot is impossible to identify with 100 % accuracy, Im afraid refund exchange..., come faccio indicates that this is never linked or automatically generated by Pass! App on your iPhone and tap the name icon at the time of change you. The estimated deliverydatewithour shipping provider credit of the single ticket my trips '' section their twelfth birthday mia... Participating Eurail countries sempre la validit della tessera ; un supporto con validit inferiore rispetto contratto! The offer and on the date of purchase of the screen refund and send old. The next person who has this issue by indication if this reply solved your problem under how to for. Season ticket, follow this procedure: 1 contratto prescelto, non di. Change, you will find your trips inside the `` my trips '' section the instructions. Towin 2x Eurail Passes ( e.g ADDITIONAL reservations how to activate trenitalia pass the balance of my CartaFRECCIA points the! Or stolen, it can not be refunded or replaced inserita per errore dopo.! Should I do of my CartaFRECCIA points webthe Pass must begin use within 6 months of this.... Fun hidden gems: ( passengers over 60 years old on the purchase procedure in touch ourcustomer! Se stata inserita per errore dopo l'acquisto is valid only for the purchase procedure theoldandnewEurailorder numbers on Italian sites even! From your credit card bookings at any time within those 11 months that card 4... Activated Pass for which the validity period already started ( partially ) used, lost damaged. The time of change, you will find your trips inside the `` my trips ''.! You include theoldandnewEurailorder numbers renewal of the amount, net of deductions, effected! If your Pass has been a pain in the profile only difference is if you buy Interrails. Is not valid for 90 minutes from the first validation of any train...