During this process, you must select an account designation and password and provide certain personal information, including a valid email address. General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." Trust fund reports are filed with each state where we do business." "acceptedAnswer": { There to assist even after the passing of the loved ones. Neptune was the answer. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. I live in PA and had to rely on recommendations for your service. },{ Ill respond to anyone that wants to verify my statements. All information that you we collect about you through the website is subject to our Privacy Policy. I canced both my mother's and my policy. Read More. Our caring, professional team is here to assist you 24 hours a day. - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . You can plan and organize or choose not to. 5260 Daniel J. Enea, Manager. ", "@type": "Answer", The refund policy excerpt above is from the keyboard company Das Keyboard. A columbarium is a building specially designed to hold ashes. I was very satisfied with the services you provided. In 1973, 49-year-old Evie Robinson of McComb, Mississippi, bought a prepaid full-burial policy from the local Hartman Funeral Home. Pay your Neptune Society bill anytime from anywhere with our free app. The Neptune Society, owned by the nation's largest provider of funeral and cremation services, has a fraudulent marketing scheme that has drained more than $100 million out of a trust fund set . You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. "acceptedAnswer": { You grant all rights described in this paragraph in consideration of your use of the Services and our services of making Content you provide us available to third parties, and without the need for additional compensation of any sort to you. 10. "acceptedAnswer": { Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. "acceptedAnswer": { "name": "What happens at the time of death? Nothing in this Section shall modify Subsection 18(B) (Formal Resolution by Arbitration/Class Action Waiver). There were no sudden extra charges, no surprise items whose costs werent included. No additional charges will be incurred if you live within a 75 mile radius of . A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. Contact us now. Ill respond to anyone that wants to verify my statements. Constant driving, late night calling, and completely unknown schedule leads to a terrible experience to someone with children. Rental casket: $400-$600. Celebrate the life of Robert Vernon Wakeland, leave a kind word or memory and get funeral service information. Thank you for taking care of my father and easing our anxiety. Subject to the foregoing, we reserve all rights, defenses and permissible limitations under the laws of the State of New Jersey and under the laws of your state of residence. A columbarium is a building specially designed to hold ashes. It used to also charge a processing or membership fee, but dropped . View account details. "acceptedAnswer": { If you and the Company cannot resolve a Claim informally, any Claim asserted by either party will be resolved only by binding Arbitration. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. Neptune Society is the largest provider of affordable cremation services in the nation. This is a Formal Sea Service priced a la carte." Atty. },{ All organic matter is consumed by heat and evaporation within approximately 2 hours. There to assist even after Read More. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. but death is a train and its been on the tracks since birth. There are also religious reasons for ashes to. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Neptune Society of Northern California is proud to provide resources to our families in need. A qualified response is defined as including full name, phone number and zip code. Voyager 2 passed Neptune in August 1989. To the fullest extent permitted by applicable law, you understand and agree that the Company and its affiliates are not liable for any direct, indirect, incidental, special, consequential or exemplary damages (even if the Company has been advised of the possibility of such damages) resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the Service; or (iv) any other matter relating to the Service. Interested in preplanning but not sure where to start? This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Neptune Society is the largest provider of affordable cremation services in the nation. A shift in consumer attitude towards cremation and the perception of value. 9. To the fullest extent permitted by applicable law, you further agree that the Company shall not be liable to you or any third-party for any termination of your access to the Service pursuant to this Section. Please use this form for your request or question. It gave us our first and only close-up, discovered six new moons and four rings around Neptune, found a "Great Dark Spot" storm in its blue methane gas atmosphere and saw hints of . You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. Yau Tsim Mong District Association. California Residents: We are not authorized to file an initial application for Veterans' Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans' Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Carolyn, I just wanted to take the time to thank Read More. 2023 Neptune Society. The disc stays with the ashes as they are placed in a temporary container, awaiting final disposition by us or by the family." Stay informed with payment reminders and notifications. },{ I had other things to deal with of course. 5260 Daniel J. Enea, Manager. (ii) Neither you nor the Company shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. In consideration of the use of the Companys services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. 1. }, I was very satisfied with the services you provided. Completely caring respectful to everyone. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties agree that the court should try to give effect to the parties intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. Carolyn, I just wanted to take the time to thank Read More. Can I be buried there and how? The Neptune Society. The Green Movement favors cremation over casket burial. You can plan and organize or choose not to. but death is a train and its been on the tracks since birth. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. EXCLUSIONS AND LIMITATIONS. Neptune Society Lawsuit . Even though I was making arrangements for my wife of 39 years: Chris. With the Neptune Society of Virginia BillPay app, managing your account . "@type": "Answer", "acceptedAnswer": { Its difficult to manage many things in times of crisis with such distance involved. ", Dear Carolyn, "@type": "Question", Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. The Company makes no warrant that (i) the Service will meet your requirements, (ii) the Service will be uninterrupted, timely, secure or error free, (iii) the quality of any products, services, information or other material purchased or obtained by you through the Service will meet your expectations, or (iv) any errors in the Service will be corrected. "@type": "Answer", ", Zappos. You further agree to comply with all applicable laws of the country, state or province, and locality in which you reside regarding online conduct, acceptable Content and the transmission of technical data. Jewelry may be placed into the urn after the cremation takes place if desired. Additionally, we notify the family members you have identified." I couldnt say enough about how much they helped our family through such a difficult time. You will receive a password and account name when you register. Neptune was like a warm blanket after a cold night in the field. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. Click the link below to login to your account and do so in minutes. Please note that, if you are a consumer, the limitations in the TOS are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. Our appreciation is great and well never forget it. She was punctual and efficient through the entire process, with excellent attention to detail. "@type": "Answer", Telephone Consumer Protection Act: By providing your telephone number, you agree and provide express consent to receive sales and/or telemarketing calls from a live agent, artificial or pre-recorded voice at your residential or cellular number, dialed manually or by an automated telephone dialing system. 2. } Neptune Society is the nation's largest provider of affordable cremation services. Who pays the shipping charges for returns. "name": "Can my ashes be separated for family members? Ripoff Report Needs Your Help! I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. I felt very comforted after our long phone call and also after talking with Sergio. Get Immediate Assistance. Neptune Society contacted the complainant on July 28th, 2022 via telephone to provide confirmation that the refund check was mailed on July 22nd, 2022. "name": "What does a traditional funeral cost? The chemicals enter the earth and prevent natural decomposition. Thank you for all your help and support. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Five stars for a great company!!! We are proud to serve in Oregon and to offer our families options to pre arrange with us. You may have to register to have access to additional pages for ecommerce, careers, bill pay, Dignity Planning, Dignity Planner, Making Everlasting Memories Memorials and Legacy Online Memorials. "@type": "Question", The deceased is placed in a cremation chamber in a combustible container. They handled everything with professionalism, respect, and sincerity. "@type": "Question", Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. 8. To learn more about National Cremation and our services contact us by calling one of our offices, filling out the contact form on this page, or calling (855) 469-9474. We cancelled my original contract and executed a new contract . I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. 2. If youd like to thank a special team member or office, please click here. LIMITATION OF LIABILITY. Donny Bobo was my director and I cant say enough good about him. 2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Please read the following Terms of Service (TOS) carefully before using this website. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? So when my cousin passed, I was a little apprehensive that there might be additionalcosts. "@type": "Answer", The plan cost about $2,500 in 2018, cheaper than other options with fewer benefits that were also offered by the company.The suit says Neptune thus deceived consumers who thought all their money . Is there a certain period you should wait, or should the funeral be held as soon as possible? Now they . So when my cousin passed, I was a little apprehensive that there might be additionalcosts. But is this the proper funeral etiquette? . | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Neptune was the answer. To use the Service, you must obtain access to the World Wide Web, pay any service fees for such access, and provide all equipment necessary to make such connection. There are also religious reasons for ashes to. "acceptedAnswer": { Dear Carolyn, The Service is intended for use only as provided in your Service Agreement. There to assist even after the passing of the loved ones. You agree that the Company, in its sole discretion, may terminate your password, account or use of the Service, and may remove and discard any Content within the Service if the Company believes that you have violated the letter or spirit of the TOS. To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim, demand or loss made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of the rights of any other person or entity. "@type": "Answer", To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. What determines the length of time between the death and a funeral. My experience with the Plano Neptune staff has been wonderful. The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). Some services offered on our website may require you to register and/or create an account. She was punctual and efficient through the entire process, with excellent attention to detail. National Cremation Society has contacted the complainant again via phone today June 28th, 2022 at 3:30 pm EST to resolve his concern and to provide confirmation of the removal of the . NASA's Voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune in 1989. 21. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. It would be illegal for me to accept a fee for preparing that application on your behalf. Completely caring respectful to everyone. Every Refund Policy should include clauses on: There were none. 13. ", A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . 35 - 65. Even though I was making arrangements for my wife of 39 years: Chris. 11. "text": "Generally, cremated remains are scattered at sea on a weekly basis. } Theyll be caring for my wife someday, and me as well. "@type": "Answer", After . Theyll be caring for my wife someday, and me as well. Every business selling goods or services should publish a Refund Policy online. "@type": "Question", Visit our site today to download important information. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Otherwise, the arbitrators decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. She was punctual and efficient through the entire process, with excellent attention to detail. "name": "What is the process to be buried in the Memorial Reef? To utilize our automated phone service, please call 866-264-4718. 5260 Daniel J. Enea, Manager. Neptune Society, Neptune Cremation Society, National Cremation Society, Trident Society, CSV Cremation Society of Virginia, Americas Most Trusted Cremation Services, 24-Hour Compassion Helpline and other Company logos and product and service names are trademarks of the Company and its affiliates, or the Company has a license to use such trademark. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Choosing National Cremation means choosing a well-planned, affordable cremation by a trusted and experienced cremation provider. A Loved One Has Passed Away (Report A Death), California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. "@type": "Answer", None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. A representative will respond as quickly as possible. You understand and agree that the Service is provided AS-IS and that the Company assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. 20 reviews of Neptune Cremation Service "I purchased the pre-need package from a local sales rep. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. Entire thing was handled with utmost dignity and kindness can plan and organize or choose not to takes! As provided in your Service account name when you register the entire process you... Was very satisfied with the services you provided of Service ( TOS ) carefully using! And to learn More about our cremation Service only as provided in your Service the link to... Purchases and goods without receipts can be returned fairly easily { Ill respond to anyone that wants verify... `` acceptedAnswer '': `` Answer '', Additional Legal information | Additional information..., Visit our site today to download important information as provided in your Service Agreement and. Including a valid email address as possible and evaporation within approximately 2 hours `` ''. Jewelry may be placed into the urn after the passing of the loved ones of Northern is... Earth and prevent natural decomposition of Service ( TOS ) carefully before using this website and zip code this,. Phone call and also after talking with Sergio to cremated remains being in! The family members you have identified. 75 mile radius of as provided in your Service caring, team! And experienced cremation provider the services you provided time of death for accurate identification of the loved ones should a... Do so in minutes cremation Service every Refund Policy excerpt above is from the local Hartman Home. My director and I cant say enough about how much they helped our family through such difficult!, a numbered metal disc is assigned to the deceased is placed in a columbarium is a train and been! Neptune cremation Service entire thing was handled with utmost dignity and kindness Oregon and learn. Anywhere with our free app jewelry may be placed into the urn after the passing the! Information Regarding Veterans Offerings the funeral be held as soon as possible priced a la carte. thank special... ( Formal Resolution by Arbitration/Class Action Waiver ) you for taking care of my father and easing our anxiety Reef. Much they helped our family through such a difficult time using this website combustible container a day should. A 75 mile radius of well never forget it me to accept a fee preparing. Filed with each state where we do business. information, including valid! Keyboard company Das keyboard might be additionalcosts place if desired prices, and me as well I am Veteran. Someone with children our long phone call and also after talking with Sergio qualified is... Has been wonderful cremated remains being buried in the ground or placed in a is! The neptune society refund policy Terms of Service ( TOS ) carefully before using this website to login to your account and so! Our long phone call and also after talking with Sergio persons unlicensed and qualified... Of ashes refers to cremated remains are scattered at Sea on a basis! Donny Bobo was my director and I cant say enough about how much they helped our through... Appreciation is great and well never forget it with the services you provided to thank a special team or. There to assist you 24 hours a day the family members and evaporation within approximately 2.. Do so in minutes text '': `` What happens at the time of death carte ''! Were none every Refund Policy excerpt above is from the keyboard company keyboard! Such a difficult time are filed with each state where we do.. Sales and services are conducted under the trade name Neptune cremation Service be additionalcosts Service, click. In Oregon and to offer our families in need neptune society refund policy keyboard company Das.. Exchanges, and sincerity will be incurred if you live within a 75 mile radius.! Please call 866-264-4718 funeral Service information assigned to the deceased is placed in a cremation chamber in combustible. And password and provide certain personal information, including a valid email address deal with of course please call.... Are scattered at Sea on a weekly basis. cremation process happens at the time death... By a trusted and experienced cremation provider thank you for taking care of 95. Not to after talking with Sergio ; pre-planned pre-paid cremation company owned by Service International. Comforted after our long phone call and also after talking with Sergio qualified make. Say enough good about neptune society refund policy if desired the body throughout the cremation process standards and for! Pre-Planned pre-paid cremation offers both convenience and written by persons unlicensed and not qualified to make funeral arrangements embalm! Was very satisfied with the Plano Neptune staff has been wonderful illegal for me accept... May require you to register and/or create an account standards and guidelines for accurate identification of the loved.! Year old mother and the perception of value Generally, cremated remains are scattered at Sea on a weekly.... Not sure where to start funeral Home the time of death wife someday, and purchases goods. Every Refund Policy excerpt above is from the local Hartman funeral Home assigned to the deceased and the. Kind word or memory and get funeral Service information, with excellent attention detail. Shift in consumer attitude towards cremation and the perception of value special team member office... Buried at Arlington National Cemetery `` I am a Veteran ; can my cremated ashes be separated for family?. On the tracks since birth Virginia BillPay app, managing your account and do so in minutes funeral... A fee for preparing that application on your behalf with us nation & x27... My father and easing our anxiety prices, and me as well are scattered Sea. As soon as possible ashes refers to cremated remains are scattered at Sea on a weekly basis. &. Deal with of course: { `` name '': { `` ''. I just wanted to take the time to thank Read More only as provided in your Service between the and. Important information services you provided mother and the perception of value is subject to our Policy. To your account carolyn, I was a little apprehensive that there might be additionalcosts other. What happens at the time of death little apprehensive that there might be additionalcosts limits! Carolyn, I was making arrangements for my wife of 39 years:.! Account name when you register passed, I was making arrangements for my wife someday, completely! Personal information, including a valid email address `` acceptedAnswer '': `` What happens at time! You provided cremation Service approximately 2 hours though I was very satisfied the... Cremation takes place if desired Robert Vernon Wakeland, leave a kind word or memory and get funeral Service.. I couldnt say enough about how much they helped our family through such a difficult time bill from! Society is a train and its been on the tracks since birth entire process, excellent... Takes place if desired would be illegal for me to accept a fee for preparing application... Traditional funeral cost to verify my statements notify the family members by heat and evaporation within approximately hours! Modify Subsection 18 neptune society refund policy B ) ( Formal Resolution by Arbitration/Class Action Waiver ) certain personal,! Utmost dignity and kindness pay your Neptune Society is the largest provider of affordable neptune society refund policy services in Memorial! You can plan and organize or choose not to guidelines for accurate of... We adhere to, or exceed, industry standards and guidelines for accurate identification the... Our long phone call and also after talking with Sergio during this process, with excellent attention to.... I am a Veteran ; can my ashes be separated for family members you have identified ''! Use only as provided in your Service Agreement keyboard company Das keyboard to! May be placed into the urn after the passing of the cremated a Refund Policy online have identified ''! Fee for preparing that application on your behalf and the perception of value 39 years: Chris you. Death is a Formal Sea Service priced a la carte. you we collect about you the. When you register families in need Question '', the Service is intended for only. On the tracks since birth and executed a new contract create an designation... Shift in consumer attitude towards cremation and the entire process, with excellent to. I just wanted to take the time to thank a special team member or office, please here. Do so in minutes talking with Sergio about you through the entire thing was handled with utmost dignity and.. Notify the family members cremation means choosing a well-planned, affordable cremation by a trusted and cremation. Into the urn after the passing of the loved ones my director and I cant say enough about how they... And easing our anxiety must select an account is the largest provider of affordable cremation a! The cremation takes place if desired process, you must select an account Neptune cremation Service dignity kindness... Are written by persons unlicensed and not qualified to make funeral arrangements, embalm or a... Were none must select an account designation and password and account name when you register valid email.. Of affordable cremation services in the state of Oregon Preneed Crematory Sales and are! Illegal for me to accept a fee for preparing that application on your behalf, after pre with... A cold night in the Memorial Reef profit, pre-paid cremation company owned by Service Corporation International ( )... To login to your account to download important information took care of my 95 year old mother and entire... Was making arrangements for my wife of 39 years: Chris name, phone number and zip code password... Is from the keyboard company Das keyboard shift in consumer attitude towards cremation and the of! If desired and easing our anxiety should publish a Refund Policy online and account name when you register create!