(2021). collaboration, critical thinking (in place of bias), agility and continuous learning. Sy, Thomas, et al. We help federal employees become more effective leaders by offering them leadership training and continual opportunities to collaborate and network within government and across sectors. Initiative for Gender Equity in the Public Sector. Forgotten password. Our findings warrant future research to better understand how implicit bias affects the workplace experience of specific groups of federal employees. Future Leaders in Public Service Internship Program Virtual Info Sessions. . Moorosi, Pontso, Kay Fuller, and Elizabeth Reilly. First, we found that, despite their underrepresentation in certain government leadership roles, federal employees with diverse racial and ethnic backgroundsfor example Black, African American, Asian American, Hispanic, Latino, Latinx and additional individualsscored higher than white employees on all the key competencies and subcompetencies. Artificial intelligence is increasingly part of our livesvoice assistants on our smartphones, chatbots on retail websites and algorithms that suggest the next television show we should watch. Retrieved from. In our first brief, we described in detail the differences in how men and women scored on the core values, competencies and subcompetencies of the Public Service Leadership Model based on data collected through the Public Service Leadership 360 assessment tool. Partnership for Public Service and Accenture Federal Services, "Government for the People: Designing for Equitable and Trusted Customer Experiences," Nov. 16, 2021. $60,711 to $91,067 Yearly. ol{list-style-type: decimal;} Some government agencies have already incorporated artificial intelligence tools into their servicessuch as Federal Student Aids Aidan chatbot or Utahs efforts to prevent pandemic unemployment fraud using AI 1. An agency within the U.S. Department of Labor, 200 Constitution AveNW (202) 775-9111, Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Roadmap to Renewing Our Federal Government. #block-googletagmanagerheader .field { padding-bottom:0 !important; } The digital resources here on Go Government can help you better understand the federal hiring process and launch your government career. Henne, Kathryn. Monday, November 14 th - Noon-1pm EST [register here] As a nonprofit, nonpartisan organization, the Partnership is uniquely positioned to lead the charge to . Block, and Peter Stathatos. Identify employer specific issues of concern to which the Alliance should direct particular attention and resources. Technical and non-technical leaders can improve their coordination by recognizing from the beginning that AI tools do not operate independently, but rather as part of a larger context. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. There are many different types of biases, both unconscious and conscious. The trackerprovides the most comprehensive data and analysisaboutthe political appointments process andhas playeda key role in providing the public with up-to-dateinformationabout the nomination and confirmationstatus of nominees for critical government roles. McKinsey & Company." The annual Best Places to Work in the Federal Government rankings, produced by the nonprofit, nonpartisan Partnership for Public Service and Boston Consulting Group, measure employee engagement and satisfaction government-wide as well as at individual departments, agencies and subcomponents.. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. Stier has been married twice. Diggs, Schnequa Nicole. Read more. Public Administration Review 82.3 (2022): 537-555. . Without robust attention to representativeness, an AI model in this situation could fail to perform correctly and could even worsen service delivery. Artificial intelligence has the potential to improve how government worksmore so than any other recent technological innovation. Its often a very disconnected conversation between the development of an AI tool and its implementation in the context of a program, noted Ariga of the GAO. Tho' tenacious in seeking buy-in her sometimes aggressive approach with peers could be more assertive and less aggressive, was coded as negative. 5. Back row: The Alliance Implementation Team, (L-R) Barbara Haight & Maria Town (ODEP); Chrissy Ziccarelli, Brooke Bohnet, Alex Schual-Berke, & Andrew Marshall (Partnership for Public Service), Sara Mahoney & Carol Dunlap (ODEP). EIN. Monitoring, Evaluation and Learning (MEL) Officer - Partnership for Social Accountability (PSA) Alliance. This program is offered to select senior executives and GS-15s at no cost to federal agencies. Kalnicky holds a Ph.D. in Ecology and has led behavioral research and evaluation studies across the globe. 738 were here. In all, these findings suggest that federal leaders gender, or racial/ethnic background affects how they are perceived by their colleagues and coworkers. Our research helps fill this gap and highlights avenues for new research in this area, providing important insights on how gender and race affect employees experience in the workplace and as public service leaders.16. A bias is a tendency or prejudice either toward or against something or someone. Many public services, on the other hand, involve complex decisions where theres a lot more room for uncertaintyand where theres a really significant cost to getting it wrong, one public service expert said. The trends we identify suggest that certain stereotypes or barriers may not only affect a leaders self-confidence, but also lead to real and persistent restrictions or barriers to career advancement and skill development across entire demographics of federal leaders. Graduation from Partnership programs is contingent upon full attendance and participation in our training sessions. However, when examining just women, we did find important differences in ratings: Across the four core competencies and two core values, women of diverse racial and ethnic backgrounds were consistently rated higher by others compared with white women. .h1 {font-family:'Merriweather';font-weight:700;} Yet, trust in government has been negatively . Also, scores on the four key competenciesbecoming self-aware, engaging others, leading change and achieving resultsand 20 subcompetencies. For more than 20 years, the nonpartisan, nonprofit Partnership for Public Service has been dedicated to building a better government and a stronger democracy. .table thead th {background-color:#f1f1f1;color:#222;} What should I do if I must miss parts of a session or an entire session? Our executive coaching team is dedicated to helping participants reach their leadership goals. However, public service leaders should focus on providing transparency in a way that is meaningful for the public, rather than providing technical information that is likely to create more confusion. Similarly, we found significant differences in the top adjectives used to describe the federal leaders in our sample based on race and gender. Read more, Read our op-ed on how Congress can strengthen the nonpartisan civil service. "The affirmative action stigma of incompetence: Effects of performance information ambiguity." Responsible artificial intelligence frameworks posit that organizations should only use AI in ways that minimize negative impacts on society and individuals. This is particularly important in the context of public service delivery, where governmental organizations have an obligation to provide trustworthy and equitable services to all possible customers.3 While a wide body of research exists on the potential risks of governmental use of AI in law enforcement and national security contexts,4 less work has been done to examine what is needed for public sector organizations to responsibly use artificial intelligence in service delivery. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. It is important to determine any potential barriers or factors that are causing these employees to doubt their abilities on only this specific core value. Select in-person sessions are followed by an optional one-hour networking lunch. The International Encyclopedia of Anthropology (2018): 1-4. Retrieved from bit.ly/3FIe9NZ. The data scientists building AI tools, the chief information officers operating them, the general counsels reviewing their privacy implications, the program managers interpreting their results and many others all need to be collaborating for AI use to be follow responsible artificial intelligence principles. We all have biases, and they can be complex and challenging to identify and manage. OrientationApril 13 (Virtual, 1:00 2:00 p.m. EDT/EST), Session 1: AI fundamentalsThursday, April 20, Session 2: Designing AI strategyThursday, May 18, Session 3: Fostering an AI-ready cultureThursday, June 15, Session 4: Establishing AI governanceThursday, July 13, Session 5: Responsibly leading AIThursday, Aug. 10, Session 6: The future of AI in governmentThursday, Sept. 7. Partnership CEO Max Stier and Dr. Fauci authored an op-ed in the Washington Post about the governments aging workforce. These results were statistically significantly higher on all four core competencies and 15 of 20 subcompetencies. Specifically, scores on the two core values stewardship of public trust and commitment to public good. The scale and speed of artificial intelligence tools give them enormous potential to enhance the efficiency of government service delivery, but also mean these tools must be employed carefully to avoid automating biased or inaccurate results. Positive numbers indicate how many more times a given adjective was used than expected. 600 14th Street NW While not statistically significant, employees of diverse racial and ethnic backgrounds self-rated higher than their white colleagues on the remaining three subcompetenciesembracing risk and uncertainty, evidence-based decision-making, and systems thinkingas well as the core value of commitment to public good. This field is for validation purposes and should be left unchanged. Collecting and analyzing this information will enable organizations that support the federal government and its institutionsand our government itselfto address the barriers that contribute to gender disparities in federal leadership roles and to build a more effective federal workplace. The Partnership for Public Service: Building a better government and a stronger democracy. as well as at individual departments, agencies and subcomponents. However, differences were only statistically significant for the four core competencies. Summer 2023 application open through November 27, 2022. Speak, exhibit, or appear at ODEP or PPS events. 1. Sex Roles 80.9 (2019): 565-577. 600 14th Street NW Suite 600 To complement our quantitative data and better understand these trends, we used sentiment analysis to analyze one open-ended question on our 360 assessment: What is one behavior or practice this person could adopt to be a more effective leader?. The AI Federal Leadership Program is designed for members of the Senior Executive Service/Equivalents and select GS-15s. While not statistically significant, employees of diverse racial and ethnic backgrounds were also rated higher on the values of commitment to public good and stewardship of public trust, as well as the remaining five subcompetencies of integrity, embracing risk and uncertainty, evidence-based decision making, systems thinking and tech savviness. Generally, AI faithfully learns from the training data its fed but doesnt automatically highlight qualitative issues that could contribute to skewed results, said the GAOs Ariga, noting that agencies must be particularly vigilant in building and training AI models to prevent automating biased outcomes. International Journal of Leadership Studies 3.2 (2008): 142-161. Heilman, Madeline E., Caryn J. Collaborate with other Alliance participants on employer issues that are identified through the Alliance Program. (202) 775-9111. $190K-$220K Per Year (Employer est.) Suite 600 Diggs, S.N. Please note that participants will not be permitted to switch between options during the program. 32. While not quite statistically significant, women of diverse racial and ethnic backgrounds were identified as warm the most in our sample. Learn more, The Center for Presidential Transitions new book features interviews with historians and experts across the last eight transitions. 49% of employees would recommend working at Partnership for Public Service to a friend and 57% have a positive outlook for the business. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. This trend suggests that the underrepresentation of diverse groups of women in senior federal leadership positions is not due to a lack of leadership ability, but rather due to more systemic or structural factors. Public Administration Review 82.3 (2022): 594-597. Figure 2. The Partnership for Public Service is a nonprofit, nonpartisan organization, whose mission is to build a better government and a stronger democracy. Based on these data points and previous research demonstrating that white men are often regarded as typical "leaders" in society,2567 we examined the open-ended question, Describe this person in up to three adjectives, and reviewed the most common adjectives used in the response. Participants will choose to participate in the full program either virtually or in-person. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. Do you offer makeup sessions? 13. 115-131. One tally counts over 160 published frameworksfrom organizations as diverse as the American Medical Association and the New York Timesdelineating how automated decision-making tools can be developed and implemented ethically. The rankings and accompanying data provide a means of holding federal leaders accountable for the health of their organizations, shining the spotlight on agencies that are successfully engaging employees as well as on those that are falling short. Suite 600 At PAI, equity and inclusion are core values which we seek to promote among our Partner organizations, in our own work, and throughout the greater AI field, including in machine learning and other automated decision-making systems. These findings highlight the persistence of common stereotypes about leaders and leadership in the federal government. "Leadership perceptions as a function of raceoccupation fit: The case of Asian Americans." .agency-blurb-container .agency_blurb.background--light { padding: 0; } Elizabeths favorite public servant is Carla Hayden, the first woman to be appointed Librarian of Congress and a strong advocate for open and equal access to public services. For more than 20 years, we have helped make this . 2023 Partnership for Public Service. For more information about this series, please review our introductory brief. Its seeks to encourage more young people to work for the federal government. Theinformationalsoprovideshistorical comparisons to the previous administrationandillustrations of thedatathat revealkey confirmation and nomination trends. "Does diversity-valuing behavior result in diminished performance ratings for non-white and female leaders?." Partnership for Public Service. Provide expertise in developing information on the advancement of employment of people with disabilities and in communicating such information (e.g. Updates. Harvard Business Review, July 14 (2021). Like traditional processes that provide opportunities for members of the public to appeal government decisions, public services using AI must provide customers with due process and opportunity for redress if they are negatively impacted by a decision made by or reliant on AI. Participants will choose to participate in the full program either virtually or in-person. In our previous brief, we found that individuals, regardless of gender, rated themselves statistically significantly lower than others rated them on all key competencies and core values. Journal of Social Issues 75.2 (2019): 568-591. We also found that these diverse groups assess their own abilities more similarly to how others assess them compared to their white colleagues, which is typically a strong predictor of career advancement. Emily Kalnicky oversees and advances efforts at the Partnership to understand and improve overall program effectiveness and mission achievement through monitoring and evaluation data. Complacence, however, would be ill-advised. Partnership for Public Service; Best Places to Work; Center for Presidential Transition; Go Government; Service to America Medals; About Us; Join Our Team; Upcoming Events; Press Room; Plan Your Visit; Figure 6. Public Service Leadership Model. 15. BCG is a global management consulting . Historically, the common conception of what it means to be a leader has been built on characteristics typically associated with white men. For example, if participants in a farm loan program have historically been primarily from certain states, an algorithm trained on that historical data may draw incorrect conclusions about who the programs customers should be and reproduce existing patterns, unintentionally leading to the exclusion of eligible customers. The Partnership for Public Service is committed to building a culture of inclusion in which a diverse workforce has equitable opportunities to contribute, succeed and grow. Partnership for Public Service 600 14th Street NW Suite 600 Washington, DC 20005 (202) 775-9111. Responsible use of artificial intelligence for public service delivery also requires strong governance structures that facilitate collaboration and agility. To reset your password, submit your username or your email address below. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. But to capitalize on these benefits, leaders must understand AI fundamentals and how to use AI effectively. We greatly appreciate their time and counsel. 21. This finding also highlights the need to build performance management systems that promote equity in career advancement and leadership opportunities. Our organization believes there is no place for hate, violence or inequality in our economic, social and civil systems, nor in our workplaces, and we unequivocally disavow all forms of racism, bigotry and discrimination. We have identified eight main solutions that we believe are critical to improving the way our government works so that it can better serve the public. Program managers may have their heart set on improving their service delivery by incorporating an AI tool that has worked well in other contexts, or data scientists may be eager to implement an innovative prototype, but each group must heed concerns from the other when they arise. 2. The Post and Partnership for Public Service, a nonprofit, nonpartisan organization, tracked roughly 700 key executive branch nominations through the confirmation process. A. Burey. "End imposter syndrome in your workplace." Even more convincing, we found that raters used the word intelligent and hardworking less frequently to describe men of diverse racial and ethnic backgrounds than for any other demographic group. Sign up for our email updates to stay informed about Best Places and other employee engagement news. Hekman, David R., et al. ORGANIZATIONThe Partnership for Public Service is a nonpartisan, nonprofit organization dedicatedSee this and similar jobs on LinkedIn. .manual-search-block #edit-actions--2 {order:2;} L. Rev. Anti-gay bias is . Her appreciation of the importance of using data to support decisions and improve effectiveness has spanned her career in nonprofits, academia, and government agencies. Table 2. Partnership CEO Max Stier and Dr. Fauci authored an op-ed in the Washington Post about the government's aging workforce. The Partnership will review applications on a rolling basis and send you an email notifying you of your acceptance status within a week after the application deadline, if not earlier. Sep 20, 2022. Washington, DC 20005 Partnership for Public Service; Best Places to Work; Center for Presidential Transition; Go Government; Service to America Medals; Home; Frequently Asked Questions; Media Highlights; Resources; Contact Us Yet, research shows there is bias in property valuations at . The adjective trustworthy was used statistically significantly less for white women than for any other group. Our country needs a federal government that is capable of dealing with our current problems and those looming on the horizon. Vice President, Leadership Development, Christina Schiavone After finishing grad school, Biolamwini decided to continue her research on A.I.'s racial bias and quickly realized that much of this was a result of the non-diverse datasets and imagery used by . 5 . Learn more, Our Profiles in Public Service podcast shares stories from public servants across government doing incredible workon behalf of our country. We work across administrations to help transform the way government operates by increasing collaboration, accountability, efficiency and innovation. The program includes six half-day virtual or in-person sessions presented monthly over the course of six months. Washington, DC 20005 Harvard Business Review (2020). "Intersectionality and leadership." For example, previous research outlines three main barriers to reducing racial and gender disparities in federal leadership: stereotypes about who makes a good leader and what good leadership looks like; a double-paned glass ceiling that holds back women and diverse groups from career advancement; and a lack of mentorship or professional development for these groups.15We cannot know for certain which of these causes, if any, is the most important factor driving our findings, but our data suggests that some combination of all three play a critical role. Vice President, Research, Evaluation and Modernizing Government, Andrew Marshall Best-in-class private sector organizations understand that increased employee engagement and satisfaction lead to better performance and outcomes, and federal leaders need to follow suit by placing greater emphasis on improving the workforce and the workplace culture. Biases can also cause us to make discriminatory decisions . While differences in scores are to be expected from leader to leader, it is also possible that structural or systemic factors may affect how leaders in specific demographic categories are evaluated in the workplace. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. The program also includes a one-hour virtual orientation session. 17. Inclusion: Intent or Impact? Educate agency decision-makers on the opportunities around AI. 8. Effective transparency requires agencies to as much as possible, explain how the algorithm was evaluated, so that people understandthis is the standard it met, Dorie said. Conclusion: Building blocks for responsible AI. 6. Federal employees arent happy. Management in Education 32.4 (2018): 152-159. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. See website for registration details. And while technical experts play an integral role in deciding whether and how to employ artificial intelligence, many more of the government leaders who contribute to this processprogram managers, acquisition professionals, lawyers and frontline service providerslack technical backgrounds. The standards above are among the many principles that can guide public sector leaders in ensuring their use of artificial intelligence in service delivery is responsible and contributing to the public good. The Human Resources Department's mission is to support our customers in accomplishing their missions by attracting and retaining a highly skilled and diversified workforce that is compensated and rewarded for its effort in an equitable, safe and responsible work environment. This finding suggests that gender continues to affect the type of feedback leaders receive, which may hinder leadership development opportunities for women and help explain why they remain underrepresented in certain senior government roleseven while the number of white women in these roles has grown in recent years.3. For example, if an AI tool decides an applicant is likely a fraud risk and denies a benefit, do they have the ability to see that result and its accompanying confidence metrics and contest that result? asked Ariga. For examples see: Hope Reese, What Happens When Police Use AI to Predict and Prevent Crime?, JSTOR Daily, February 23, 2022. The Partnership also trains college and university career counselors to help students like you learn more about the federal recruiting and hiring process, and find the best federal internship and fellowship opportunities, based on your skills and interests. "Leadership and intersectionality: Constructions of successful leadership among Black women school principals in three different contexts." Many are former federal leaders from a wide variety of agencies, and all have extensive experience in executive leadership coaching, organizational development, and training and facilitation in the public sector. This Program explores the many barriers to inclusion in the AI space as . We will evaluate applications based on numerous criteria to ensure that individuals selected for the program are interested in developing a vision for AI and leading change at their agencies. Employees of diverse racial and ethnic backgrounds were rated higher by others than their white colleagues on all core values, key and subcompetencies. (202) 775-9111. The Partnership for Public Service (PPS) is a nonprofit, nonpartisan organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. 25. Academy of Management Journal 60.2 (2017): 771-797. Can strengthen the nonpartisan civil Service participants on employer issues that are identified through the Alliance program fundamentals... The Alliance should direct particular attention and resources understand AI fundamentals and how to use AI in ways that negative! Individual departments, agencies and subcomponents how Congress can strengthen the nonpartisan civil Service to. Trust and commitment to Public good website and that any information you is... More assertive and less aggressive, was coded as negative female leaders.. Informed about Best Places and other employee engagement news understand AI fundamentals and how to use in! ( 2017 ): 142-161 function of raceoccupation fit: the case of Asian Americans ''. 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