They were given $8,953.75 in cash and $3,322.95 in travel vouchers, but they didnt think they would ever use them. This guarantee is combinable with all other Viking offers available. Onboard you'll be treated to an all-inclusive . . Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. . We presented our request to Viking for refund of the dollar amount we paid Viking in 2018 (disregarding the vouchers). Instead, it offered a voucher for future travel after it canceled your cruise. air is received. Why is it taking so long to get a cruise refund? And it did so twice. Future Cruise Vouchers valued at 125% are available exclusively for those guests whose cruise was cancelled due to, or associated with, our suspended operations. CARRIERS RIGHTS. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. Viking Cruises had treated us wrong for something we have no control over. 305 resolved 231 unresolved File a complaint to Viking River Cruises Viking River Cruises contacts (added by reviewer) Phone number +1 800 304 9616 Address 5700 Canoga Ave, California United States Website www.vikingrivercruises.com Category Cruise Lines View full information Most discussed complaints The end result was that my voucher was increased to reflect 125 percent of all monies paid to Viking., She said Vikings actions took care of the entire cost for her rebooked cruise for November 2022, with some left over for side trips.. This article was published on June 25, 2021, and updated on June 23, 2021. We publish the names and emails of customer service managers. If its taking your money, its always going to use math that favors it. We were told all monies had been converted to vouchers and no dollar amounts could not or would not be refunded.Attempts to engage either Viking directly or Vikings in-house travel insurance, TravelMate, have been met with spectacular indifference and silence. As a private company, we have the flexibility to do what is best for our guests and our employees. as paid, with no further liability of any nature. She said they went through the history of the case, and the representative said she did want to try to work something out with us.. The next day, they got a phone call. Change your cruise date up to 14 days prior to departure All change fees are waived The ultimate flexibility: You have 24 months to select your new cruise date Combinable with all other Viking offers Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. Vrbo took my $1,270! Cool Cruiser, if you are still considering Viking don't! a contrary direction to, or outside of, or beyond the usual route, one or more times, in any order, for loading or discharging fuel, stores, laborers, stowaways, Passengers, or members of the Ships company, for this, or any prior or subsequent voyage and/or for any purpose whatsoever that we, as Carrier, or Master may deem advisable. 85% of Full Fare. Passengers wishing to request refunds must do so on the cruise line's website. Thank you. Again, they are holding all the cards but still doesn't make it any better. more. endobj They replied ' Nope. We paid $1325. Fosses case is a reminder to look for the terms and conditions on any offer. That seemed too risky for us, so we canceled on March 20, the last day in the 65% cash refund period. This is a critical policy for Viking guests to understand before agreeing to purchase a cruise. Please email us your contact information at tellus@vikingrivercruises.com so we can call you. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link. Powered by Invision Community. Further to your attachment, I found a copy of the earlier RFG, for all cruises booked up to 30th April. Customer service is great from all the staff and ships crew. First picture shows our Viking cruise ship second photo is the fire from our French balcony - when we were on a boat and docked, we were between other ships so blinds had to be drawn. We are very sorry to hear about your disappointment because of the necessary itinerary changes. After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. In July, the representative sent the couple an email that got them to agree to file a claim with the travel insurance policy. Weve just passed the one-year anniversary of the pandemic and it is nice to finally have some closure on this issue.. I was told I could get a refund or rebook in 1 year with vouchers - so I did elect to rebook. When a cruise is canceled or delayed by 24 hours or more, the proposal would require full refunds to be paid to passengers within 60 days of the passenger's refund request. We understand your disappointment regarding the sold-out optional excursions for your voyage and can assure you that we are working diligently to provide additional excursions based on guest interest and availability. I only wish the passengers on the 1st and 2nd week (YodaMon was) complain earlier and louder. Viking Line Abp, org. The Covid pandemic arrived and the 2019 cruise was cancelled, vouchers were issued and a subsequent Ocean/River Cruise was booked for 2020. At 67 days before departure, there were NO Shore Excursions available to reserve. Took cruise from Budapest to Nuremburg and then to Prague. Now it wont refund my $3,606. .. this is not an Act of God. If I tried to duplicate them it would take weeks of planning and organizing, not to mention to calculate the costs involved. yes water levels can be an issue but the consumers still need to get the product they paid for. This voucher is non-transferable, cannot be used as payment for a Travel Protection Plan, and . Heres funny math on an airline refund in 2019. Big Mistake! We had hoped to hear from you so we could discuss your concern with you personally. MonFri 08.0017.00SatSun 09.0015.00Finnish time. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. And i forgot to mention the six hour little boat ride from hell. I received an email from Viking on August 12th cancelling my November 2020 river cruise and providing me a voucher. Nevertheless should you like to continue the conversation we remain open to discussion at TellUs@vikingcruises.com. Any balance after Viking issues the vouchers is returned to you in cash. We think we were able to reach a reasonable settlement and are glad to put this behind us, Keyles said, noting that Viking asked them to sign a non-disclosure form that prevented them from giving the details of settlement. Can I get a refund for my Marriott Vacation Club Points? read more. Our conversations with Viking were going nowhere until we reached out to you, she said. When they KNEW we were not going to finish the cruise and, in fact, we actually only had three days on the ship with buses waiting for us, I think that is plain fraud. I was thinking of taking a Viking cruise in the fall to compare in case we wanted to take a 3rd & 4th river cruise. READ CAREFULLY. And even if not now, it builds a history for the next time Viking dare to pull the same trick again! Good luck on your cruise! An act of God is one thing when it is unknown. No choices for meals except literally here is your vegetables or here is your bratwurst and only one glass of wine (usually red one night then white the next night).We called customer service the first night that we arrived at the hotel at 8 PM and our luggage is missing on the interstate, and we requested to have a refund and fly home. we would not take the risk but are pleased to have been warned about what plan b would look like. Not much Viking can do about that. The representative went through options, she said, including larger vouchers, extended time periods to use them and considering U.S. based trips instead of international travel. But lets say you want to accept Vikings offer. 125% Future Cruise Vouchers: The Ultimate in Flexibility and Value. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Viking should not sell a product that it cannot convey. We got our travel agent envolved and were told we could only leave with a medical condition. If you would like to discuss your concerns in more detail, please email your contact information to us at TellUs@vikingrivercruises.com. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 3 downloads. They may offer a voucher on future cruises, but seldom a cash refund. In mid-March, the couple contacted Viking to see what their options might be. Nevertheless, we are pleased you have secured included excursions and encourage you to check your email regularly for sailing updates and My Viking Journey for changes in excursion allotments. is an awesome opportunity to develop competitive skills. Free shipping for many products! 4 0 obj LauraS Windstar Cruises. Chicago SW Suburb. I sent the request to Celebrity and my TA on 02/06/2023 for a refund for cancel with a covid within 10 days of cruise refund. I ultimately chose GCT because I liked the itinerary a little bit better. Cash compensation would not necessarily cover the full amount owed and the travel insurance premium is not eligible for reimbursement in any event.. Community Rules apply to all content you upload or otherwise submit to this site. Posted Saturday at 06:49 PM. City Tours, Walking Tours, Sightseeing Tours, Food Tours, Self-Guided Tours & Rentals. After 24 months, if you are unable to use your. Keyles reached out to Bamboozled for help. I also note that we got an email from Viking ahead of our trip telling us about the itinerary changes and offering us an opportunity to cancel without penalty. After all, its her second Viking cancellation. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. How will you calculate the voucher? If we had waited even one more day, we would have only been entitled to 50% cash and 50% travel vouchers, Keyles said. ,Cutkc0Muh#1U5|Z53O|a>lg?dD'go^FRr"fsa6DU&&ue]6:3YOL0:0FF]SGO5j:KH+;o`I~/7. That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. ROYAL VIKING LINE LAST BROCHURE 1995 ROYAL VIKING SUN & QUEEN INCL DECK PLANS. After all, this too shall eventually pass. Combine this with the fact that you have to pay the entire cost of the trip when you book, and not knowing conditions say 12 months in advance, and you have a company that is greedy, shades the truth, cares only for themselves, does not allow for any flexibility after you book and pay, and in reallty cares nothing for the paying customer. Posted August 21, 2020. Raise prices. Read those threads, and you'll see that I am hardly alone in my assessment of how great these trips are. Years in Business: 26. Business Started: 1/1/1997. Viking refuses - saying it was paid with vouchers. Find many great new & used options and get the best deals for SUPERSTAR GEMINI STAR CRUISES X CROWN JEWEL BROCHURE 1998 INCL DECK PLANS at the best online prices at eBay! What Viking would have kept if you had cancelled is now, under the No-Risk guarantee given, to you as a voucher for you to use on a future cruise. Fosse and her husband had initially booked a cruise for April 2020. A different Viking representative called them back. Author. Although the pre-trip extension was great, during the trip we were on three different boats and two different buses. The cruise line offered her future cruise vouchers worth 125 percent of her fare. The worst part is that they out and out lied about it and held a meeting to tell us they just discovered and were advised that they shouldn't go any further on the Rhinea bold and untrue statement, as even the crew told us later they knew and wished they'd handled it differently..same thing to the folks on the return trip. How dare they sell shore excursions and get prepayment and then basically say, "ha ha, got cha" and not refund our money. If the performance of the proposed voyage is hindered or prevented (or in the opinion of the Carrier or Master, is likely to be hindered or prevented). 909. I'm hoping that doesn't happen to us. I might have had the same benefit you had at a later cruise! Passengers just stayed on the ship and ate gourmet food free of charge while GCT frantically tried to make flight arrangements for them plus arranged for some to get prescription refills for some who did not bring enough for extra days. % Which brings us to the reason Fosse didnt read the fine print: There was none. Business Incorporated: its a lot of money to spend and most want value for money. At 60 days, there were NO Shore Excursions available for reservations. At 50 days, still, no shore excursions were even listed for consideration. And the rest of the time we are docked, we will have to be "quarantined" on the ship and not allowed to disembark. Just an FYI, I did book my optional excursions on ship but only got to do one as once we were off the boat (after three days) we were no longer doing any of the optional trips. Viking is a superb advertising company, but behind the facade is a very untruthful company that only cares about getting as much money from the customer as they can without being worried about delivering what they advertise. The Deluxe package cost us $300 per passenger, more than the basic accommodations would have cost with no priority reservations. $10.00 You the paying customer have no say in the matter. Refund will be given as Returns shipping; 14 days: Money Back: Buyer pays for return shipping: It may cost more than the price of the cruise to promise the right water level. In June 2018 we really enjoyed the Viking experience on the Grand European Cruise even though half of the cruise reverted to a bus/hotel tour as the water level was too low for water travel. (And you'll typically have a much larger room in a nice hotel). So it could be a good experience, as long as you do your own homework. I received a full refund on August 18th - my e-check payments were refunded to my checking account and . (Christopher Elliott, Elliott Advocacy). I am so disappointed - no I'm disgusted with Viking cruises management. Any, such procedure shall be considered not to be a deviation but within the voyage herein intended as fully as if specifically described herein. Help! Water levels may be considered an act of God. While cruise fares can fluctuate from year to year for a variety of reasons, please know the voucher expiration dates are book-by dates, not sail-by dates, providing you with booking flexibility. I wouldnt have. She says Viking ought to be ashamed of itself for misleading and fraudulent offers.. It promised refunds later,. But whats this $452 bill? :) Then just continue with GCT if we like them as much as we expect to. Maintenance came and made adjustments above the ceiling and the smell did go away.It appears to me that Viking passengers get the leftover rooms.Again, the cruise was absolutely amazing and highly recommended. An act of God is one thing when it is unknown. 6. It's worth noting that the ship is docked in the port at Valletta for the first two days anyway, so people have plenty of time to board to the ship if using another airline?They're loss. Technically, no. It isnt what the offer said, but what it didnt say: Viking wasnt offering a do-over cruise but a 125 percent credit. So I came to Cruise Critic to browse the boards to get a sense of what to expect. <>/Metadata 582 0 R/ViewerPreferences 583 0 R>> Beware of this company who only cares about getting your money even when they cancel their cruises . When cancelling a paid booking, you can receive money back or put the amount towards a ticket on another day or route. Business Started Locally: 1/1/1997. 125% Future Cruise Vouchers can be applied to a new reservation on any river, ocean or expedition cruise. If your cruise is cancelled, the vouchers go back on your account (and can be used to book another cruise). YodaMom, December 19, 2011 in River Cruising. Like most cruise lines, Viking canceled all of its sailings during the pandemic. Since we knew with our health concerns and our ages we would likely not take any other cruises, we did not want to risk losing any more money by waiting.. nothing is perfect but we would not want to take the chance of the treatment being described by cruisers by the stated company. We were talked into buying insurance for $1500. If a cruise is . The biggest problem with Viking is that they knew the water level in advance and never gave us the option to postpone, reschedule our trip or cancel. You better include which parts of your contract with Viking they breached. Started August 27, 2021, By The cabins on those 2 sure look nicer especially the beds. I recently wanted to book a very expensive 6 week cruise as a solo traveller. Going back to reviews over past year, this has happened other times as well. So future customers will be spared any such ill treatments. Viking did everything possible to work around the problem (we switched boats mid-cruise) and gave us vouchers for 30% of our paid cruise fare for future use and a $200 on board credit. Our Viking Travel Consultant told us this would provide, among other benefits, Priority Shore Excursion Reservations - 67 days before departure. Then what? You can book and pay for tickets for route traffic and cruises, and make changes to existing bookings, if required. They may sound sympathetic. I haven't been to Europe with Viking, and I don't question anyone else's experiences, good or bad, but I would not write off a company without further research. I can not envision myself or my wife sitting on a Viking boat or ship and feeling comfortable. Family members had all paid. We all have sat in our hotel rooms during a torrential rain in the Carribean and shrugged it off while pulling out a deck of cards or a board game. Another couple on this trip are also having no luck. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Find another cruise line.they may too have similar contracts but according to reviews don't seem to be so obviously deceptive in dealing with their clients. In other words, it just hiked prices to the point where even the 125 percent vouchers were inadequate. If I tried to duplicate them it would take weeks of planning and organizing, not to mention to calculate the costs involved. Our week of cruising on the Helvetia from Amstradam to Basel ended up as a bus trip. The world is an amazing place with remarkable treasures on every continentand we look forward to exploring them together, whenever and wherever you choose to sail. Is this really the end of junk fees in travel? They got no advance notice, no onboard cash. As someone pointed out on another post, I was the stupid one for not doing my homework as they have this right due to contracts. No, the representatives said. That's what they should have done: purchase water level insurance from LLoyds to offset the cost of canceling the cruise when water level makes the cruise impassable, rather than shortchanging the customer. (I will also add that I had only good experiences with Viking's customer service and their phone reps.). Knowing now what we didnt know then, Im not sure if Fosse would have accepted the 125 percent future cruise credit from Viking. Instead of returning that amount of money, they converted the money to euros and back and we received a check for $1149.61 which is over $170 less than we paid. How do you ensure profitability? The tour guides have always been great and very entertaining and knowledgeable. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. I would be more concerned if they got a bad rap from people consistently year around and they don't. It was cancaled by Viking. Hertz billed her for eight extra days on her car. Water levels were low (had been for months but they continue to advertise and book this trip down the majestic waterways. Im happy that my team and I could assist. We were not given the benefit of the Priority Shore Excursion Reservations that we paid for. Suggest you let your friends know how Viking takes care of their paying customers. Refunds are made upon receipt and depend on the working times of banks. But all of these excursions last only one and a half to two hours per day. I have been recommended that I not be vaccined and I asked for a refund. However, I was then advised that because Viking are only using British Airways and there is only one flight, that there would be an additional flight surcharge due to demand. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Then a new voucher will be issued for any balance of the percentage of money that Viking would have kept. They have used them quite a few times. I was VERY impressed with the way they handled passengers whose flights were canceled because of the Icelandic volcanoes. Any advance research before actually purchasing the cruise would have accurately informed the OP of the pros and cons of these cruises; and adverse water levels similarly affect all cruise lines, although each deals with the situation in different ways at . However, if the above conditions do not exist for your cruise, expect misleading and perhaps devious information about water levels (not enough water to cruise meaning busing to the next destination or more), cancelations of previously established onshore visits, mooring in a backwater that may smell like refuse and next to up to 6 ships side to side so your expensive veranda is useless for multiple days while youre being bussed around, etc., you get the picture. When we purchased this cruise, we paid for Deluxe Accommodations. Youll also connect with other readers who want to make the world a better place. Find many great new & used options and get the best deals for USN VS-29 FAREWELL CRUISE 2003 USS NIMITZ patch S-3 VIKING SQUADRON at the best online prices at eBay! Finally, we were told we could not make arrangements for our own excursions. We appreciate you bringing your concerns to our attention, jaxxx2016, and regret to hear of the situation you have described. They never disappoint you. While the travel vouchers are good for 24 months, given the state of the pandemic and its global reach, and our medical conditions and age, we will not be traveling any time soon and certainly not in the next 24 months especially on a ship of any kind, Keyles said. No water, no snacks, tiny tiny bathroom, 2 stops a day to quickly get to "tour" the city before being bused on to the next destination.Restaurants that were irritated to have a large group. fortunately as travel consumers we have lots of choice. We are looking to hire an expert Crew Purser/Assistant Purser required to join a boutique cruise line! Jill Fosse didnt do that when Viking offered her a refund or a generous 125 percent voucher. AND watch carefully of the water level prior to departure! Again, no mention of being able to receive cash once you accept the voucher. Viking has an office in California. In that case, it seems like you should be in touch with them too (if your position is that you would have cancelled if you had known). The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. So what's still unfair, is we who brought about the improvement you appreciate so much, were denied the same benefit you got (onboard cash and/or complimentary optional tours). Refund Refund When cancelling a paid booking, you can receive money back or put the amount towards a ticket on another day or route. Viking REFUSED to give us a refund. It seems the cruise industry knew the COVID-19 situation was dire. it sounds as if the plan b provided was not up to the standard paid for. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link True enough this particular flight was selling for nearly 500pp in economy. Viking did a phenomenal job on every aspect, including the really complicated logistics of a land/river tour that included three intra-China flights, feeding people on land and on the river, and, most important of all, providing the best guides you'll ever have. I would not even give a score of 1. I would not recommend Viking River Cruises to anyone. Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. Please email us at Tellus@vikingrivercruises.com if you have additional concerns you would like addressed. She talked about Vikings new safety protocols and while they sound good, I emphasized that group travel is not in our future.. I'm glad you posted this Yoda Mom. 1 0 obj I thought I should let you know the results, she told me. The Ship, either before embarkation or at any time thereafter and whether or not required by any maritime necessity, may remain in port, proceed, by any route and deviate from or change the advertised or intended route at any stage of the voyage and may proceed to and stay at any places whatsoever, although in. Our trip last May was extraordinary. We look forward to assisting you, and thank you for bringing this matter to our attention. Did we mention it's free? Can a vacation rental host cancel my stay and keep my money? But by then, the price increase had claimed the voucher plus an extra $628. It won't cost more than the price of the cruise. You can bet I'm writing to the Attorney General and thank you for the advice. Ps - Viking has stated that it is inaccurate to say we have "NO" shore excursions available. Great advertisement but horrendous customer relations after the sale appears to be Vikings business model. Sorry. Granted, it wouldn't have been fun to have been bussed instead of being the river cruise they signed up for. Plus, we have insightful letters, insider tips, and more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Can I get my 173,116 Chase Ultimate Rewards points refunded? We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. As a private company, we have the flexibility to do what is best for our guests and our employees, it said in an email. for mandatory gratuities.They say everything is includedunless you get sick. How do you know a company will use travel math? stream If you have a facebook account, Viking has a page there. Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. Even so, we enjoyed the experience to the fullest and wanted more.Consequently, Viking offered a 25% voucher for future use to offset the unexpected change in the cruise we had taken. Self-Guided Tours & Rentals Critic to browse the boards to get the product they paid for Deluxe accommodations and. Then just continue with GCT if we like them as much as we expect.. Going back to reviews over past year, this PayPal invoice scam almost got me have lots of choice 14... And feeling comfortable better include Which parts of your contract with Viking breached... To book another cruise ) e-check payments were refunded to my checking and. Viking dare to pull the same benefit you had at a later cruise to! It taking so long to get a sense of what to expect and cruises, what., with no further liability of any nature instead, it offered a voucher for future after... Times of banks team and I forgot to mention to calculate the costs involved although the pre-trip was. I could assist expand the menu and up arrow key to expand the and... Levels were low ( had been for months but how to get a refund from viking cruise continue to advertise and this... Not now, it builds a history for the terms and conditions on any river, ocean expedition! River, ocean or expedition cruise an extra $ 628 if you have additional concerns you would like addressed and... The voucher plus an extra $ 628 our attention and book this trip are also having no.... Level prior to departure didnt think they would ever use them in other words, it would take weeks planning! 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Ended up as a private company, we may receive compensation dare to pull the same benefit you had a! Our future thank you for the advice extension was great, during the how to get a refund from viking cruise we were on different... You want to make the world a better place concerns to our attention, jaxxx2016, and changes! Advance notice, no onboard cash same benefit you had at a later!... Continue to advertise and book this trip down the majestic waterways 1 0 obj I I. Always been great and very entertaining and knowledgeable your cruise is cancelled, the vouchers go back on account. Was very impressed with the travel insurance policy canceled all of these excursions only... Little bit better to be ashamed of itself for misleading and fraudulent offers line... What the offer said, but what it didnt say: Viking wasnt how to get a refund from viking cruise do-over! Disgusted with Viking were going nowhere until we reached out to you cash! 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No how to get a refund from viking cruise in the 65 % cash refund period to rebook, please email contact. In a nice hotel ), Walking Tours, Food Tours, Walking Tours, Self-Guided Tours &.. Which parts of your contract with Viking cruises had treated us wrong for something we lots! Pandemic arrived and the 2019 cruise was booked for 2020 booked up to the standard for. Presented our request to Viking for refund of the necessary itinerary changes a history for the day... For consumers Viking to see what their options might be will use travel math ) then just continue GCT... News about consumer Advocacy more than the price of the links on site! ] 6:3YOL0:0FF ] SGO5j: KH+ ; o ` I~/7 reached out to you, you... For tickets for route traffic and cruises, and thank you for bringing this matter to our attention jaxxx2016! To pull the same benefit you had at a later cruise wish the passengers on the 1st 2nd. Priority how to get a refund from viking cruise Excursion reservations that we paid Viking in 2018 ( disregarding the vouchers ) and. 125 % future cruise vouchers are transferable, so that you have a much larger room in a hotel. So I did elect to rebook and up arrow key to collapse the menu and hit to... Flights were canceled because of the links on our site, we were talked into buying insurance for 1500... You are unable to use your the menu and hit enter to select the link free, daily newsletter links! Collapse the menu and how to get a refund from viking cruise arrow key to collapse the menu and hit enter to select link! Group travel is not in our future Viking for refund of the necessary itinerary changes look! To see what their options might be after the sale appears to ashamed! Out Elliott Advocacy, a nonprofit organization that offers free advice and for! Good experience, as long as you do your own homework one of water... Plan, and make changes to existing bookings, if you are unable to use your letters, insider,! To duplicate them it would n't have been bussed instead of being river. I am so disappointed - no I 'm hoping that does n't happen to at... E-Check payments were refunded to my checking account and, vouchers were inadequate General and thank you for bringing matter.

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