FREE delivery Mar 6 - 8 . 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 Consumables: the warranty does not cover wearing of the consumables, such as grips (cover), Tire, inner tube, brake pad, brake disc, brake wires, shift wires, crank, chain, wheel, and spokes. It must also be in the original packaging. Below is a link to each manufacturer warranty we carry. We hereby inform the buyer that Green Bike Electric Motion LLC is not responsible for any liability that may occur which could possibly apply to the product and / or its user due to the usage of the product and that the customer alone is solely responsible for third party insurance and / or other insurance as required by the nature of the particular product. X-Treme will, however, offer free lifetime technical support access on these products & if parts are needed those parts may be purchased direct from X-Treme. Customer is responsible for returning merchandise at his or her own expense. The warranty becomes valid on the day the owner makes a purchase at one of the distributors or retailers licensed by Revolve: In case of damage that occurs under normal use in accordance with the users manual and that is identified as a defect of quality while the warranty is still valid, Revolve is committed to provide complete warranty service through any of its licensed retailers. In order to process a return, you must email us at:office@GreenBikeElectric.com. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . Is it damaged? If we are unable to cancel your shipment, you will need to follow the warranty and returns policy for your bike's brand after delivery of your product. $80.00 Extra Cost =If unit is shipped by freight to business address without loading dock and requires a lift-gate for delivery in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. This extends your warranty out to 2 years and covers accidental damage. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Full directions for changing the battery can be found in the user manual, or online by clicking your bike below, then clicking User Manual. Start month is when bicycle is delivered. To access our technical support department click on this linkhttps://support.x-tremescooters.com/. Therefore, we cannot, and will not, offer advice about taxes in your country. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. Get Quote. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. This warranty pertains to any of the essential electric bicycle components that are found defective, provided that the product was used in a standard and controlled manner, and that it was maintained according to the manufacturers instruction manual. This e-bike folded up to fit in a car boot. Next, contact your bank. Bikonit will accept the return under the following conditions: BIKONIT RETURN MERCHANDISE, Customer name, Order number, Dealer Purchase from. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. These can be checked bycontacted our Customer Service Department. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. TIRES, TUBES, & KICK STANDS: The warranty does not apply to these items unless they are damaged as a result of shipping.3. b. One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion. Outside temperature, rider weight and wind to name a few. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. Login. $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). It's okay if you're a bit over. Bike Battery Won't Charge. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. Please be aware that shipping charges can be quite expensive for Oversized Items. How to Adjust or Tighten Your Brake Cables The Summit can reach speeds over 25 mph and up to 30 mile range, speed and endurance to conquer your journey. Shipping only, customs & duties are paid by the recipient. As the buyer, it is your responsibility to find out that information before you order. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. Depending on the freight company the delivery window may differ. Please send us the pics or videos toinfo@qualisports.usif your Quali-Bike experiences a problem. Charger not included. Mar 07 Batteries purchased as maintenance or accessory parts are warranted for 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. Jupiter Bike offers replacement batteries when the supplied batteries reach end of life. Extended Warranties purchased will be 100% refunded when a bicycle is returned for a refund within the extended warranty period only. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. This will help determine shipping damage vs usage or disassembly damage. Pedal Assist - which is better? This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. Cart (0) Car Batteries; If you havent received a refund yet, first check your bank account again. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. If you are approved, then your refund, minus payment processing fees. The bike and frame serial numbers are what make your after service (warranty) valid. Original receipt of purchase required. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. (Repairs with third parties need to be approved by NAKTO prior to being done). Original purchase receipt is required. AmericanElectric does not pay shipping fees for incoming batteries; however, we will pay to ship replacement batteries to you. We also recommend that the shipment is ensured. To check the Power Restraint, hold down Power and Up Arrow for 5 seconds. . Example 9:00 am. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.If we received the item damaged you may file a claim with your shipping company.If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. The original shipping costs paid by the customer would not be refunded (If the customer needs to return, use the instructions in section 6, above), Refund Policy: Once the return terms are confirmed by Bikonit and the customer, a refund process will start at once. This warranty is for the frame only. Max Speed: 16 mph. Sign up now for up-to-the-minute offers, sales and news. . Tickets are answered in the order received. $34.99. Import duties, taxes, and charges are not included in the item price or shipping cost. ), - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z). Pick up a spare battery today or check out our other great Parts and Accessories. Join the mailing list for discounts and sale alerts! Merchandise is not eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in any way. Customs policies vary greatly among countries. If only partially damaged, accept it and note exceptions on delivery receipt. Warranty service is provided in the form of repair or replacement of parts. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . If the customer wishes to change to residential delivery after an item has shipped, there are additional fees subject to be charged besides the standard $50 fee. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. Then write down the number of pieces missing and note them as"short.". Sort By. Tata Green Velocity Variant. Please note that this NAKTO E-bike is not set for extreme use including contest and water wading. Pack the item(s) securely in the original product packaging, if possible. The warranty does not cover finishing (of frame and parts). Ecotric bike Return PolicyEcotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receipt for a refund or exchange. If you have questions about this warranty, please call 305.767.3289. Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. FAILURE TO DO THIS WILL VOID THE WARRANTY. The battery should not have a percentage of nominal charge retention of 60% or less. If the returned products are not in original condition according to Clause, we will refuse a refund. Is my Jupiter Electric Bike device waterproof? Mid Drive vs. Hub Motors - which is better? All packaged item(s) must be at the front door for the freight driver. $100.00 Extra Cost =If unit is shipped by freight home delivery to NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Please have your customer ID number located on your packing list available when you call. Shipment of certain scooters into Canada is not possible, as Canadian DOT requirements are such that we'd have to manufacture a special scooter just to meet these regulations and this is not feasible at this time. Our inventory of Jupiter SLA batteries consists of AGM and SLI batteries which you can find below. Include the packing slip and return label, and indicate the reason for the return. Wheels: 16. Even if you did not buy directly from AmericanElectric,this warranty still applies, provided you purchased the product from an authorized AmericanElectric dealer. $0.00 Extra Cost =If item being shipped within 48 states is a part. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Throttle vs. Read reviews and buy Jetson Jupiter Kids' Kick Scooter with LED Lights - Black at Target. Malfunctions due to any of the following conditions or causes are not covered in the warranty (the owner will be charged): NEW BIKE SERIAL NUMBER AND FRAME SERIAL NUMBER. As mentioned above this warranty does not apply to the tire, spokes, brakes, rims, and other mechanical components of the bicycle. All replacement of batteries, motors and chargers require that the defective ones be returned to NAKTO E-bike. Most manufacturer warranties do not cover small scratches in paint due to shipping damage. Throttle-only range up to 20 miles* on a single charge with the cruise-capacity up to 18.6 mph. The item will not be delivered until you set up this appointment. Please always bike safely. Carton packaging has excessive damage with the exposed item: Sign carrier paperwork: Carton damaged and refused, If you have any further questions about the ordering and shipping process, feel free to contact us by email atsupport@olympicbreeze.com. Warranty does not apply to shipping or transportation damage. Original purchase receipt is required to establish proof of purchase and establish warranty start date. The Jupiterbike Summit folding electric mountain bike features high end aerodynamic 26 wheels and a lightweight touring frame with concealed battery. Before making a warranty claim, we suggest that you contact our technical support service team at Email:naktousa@gmail.comas there may be a simple fix for your problem. If you have already placed your order is will be put on hold and a CSR will contact you directly with a shipping quote. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. Turn the battery on by pressing the power button. Please try to stay in this range, the timing on this step is important. . We do not refund original shipping charges for goods that are refused for delivery at customs. Defective items will be replaced at no cost with proof of the damages and purchase. Lithium Ion cells can "fall asleep" which can block your battery from charging. Exchanges We only replace items if they are defective or damaged. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Locations deemed rural or a significant distance from the delivery terminal may require additional fees. Know your laws before you go biking. Add To Cart. Customer is responsible for returning merchandise at their own expense. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. << Click on brands below to go to your brands warranty/return policy >>, _________________________________________________________, ECOTRIC WARRANTY & RETURN POLICY (updated as of 3/12/2020). Atlas Defiant Discovery X5 Discovery X7 Summit. For your safety, it is not recommended that you buy a boxed bike (i.e. Straightening Your Brake Rotor (Truing) Charges inside or outside frame. Note to international customers: You are responsible for any and all duties or taxes that may apply. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. These ship via USPS, UPS or FedEx. This includes a 5 years warranty on Frame and Fork. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Locations with limited access may require addition shipping fees. (contact EMOJO Support for a REA form at. Warranty is valid only in Continental United States only. The Jupiter Bike's lithium battery sits in the front wheel while the motor sits in the rear wheel. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. Yes. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. If your order is in stock and your credit card is approved by our fraud guarantee department, the item ordered will normally ship within 1-2 business days from the date of your order. Qty. We ship via UPS and Fedex for most items, USPS for small parts and accessories, and freight for large items. Always follow care and preventive maintenance procedures. Keep your battery charged! was $999.00. Please include all paperwork, parts, and accessories. One of the best foldable e-bikes in the market, affordable and with great looks.J. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing): Carton damage requires visual inspection of contents of the unit. This warranty only applies to the original owner of a NAKTO E-BIKE products. MBI Sport Inc. offers a warranty in all parts for 6 months as well as 1 year on the frame (starting on the date the bike is received). ELECTRIC WHEELS shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their products. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain rates for those shipments. If you would like to insure your bike for a greater amount, please contact us atinfo@wildsyde.com. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. If your item is on backorder or unavailable, we will reach out to you via email or phone. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. Except where prohibited, some of the information from your ID may be stored in a secure database used to track returns and exchanges. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. Exide Vrla Battery, Usage/ Application: Automobile 3,000. $299.99. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day). Customer must initiate return shipment of the merchandise within 7 days of the purchase date and pay for the shipping cost to EUNORAUs warehouses located in the U.S. We will finish the inspection within 5 days after receipt of the product. This is the exclusive remedy. In the case that there is damage to your bike upon arrival, please take pictures of the box as well as any damages your bike sustained as they may be required to process your claim. To check the Speed Limit setting, hold down Up Arrow and Down Arrow for 5 seconds. Post/Reply to your products on the freight driver or missing parts for reasons not due to shipping damage 26. Rotor ( Truing ) charges inside or outside frame hold down Power and up Arrow and down button!, sales and news and down Arrow button to get to the original owner and! Or a significant distance from the delivery terminal may require additional fees the extended warranty,! Freight for large items Kick Scooter with LED Lights - Black at Target includes a 5 years warranty frame. Customer service department the carton and shipping driver sign-off on the Bill of delivery before you.... The down Arrow for 5 seconds shipping charges can be checked bycontacted customer. Vs. Hub Motors - which is better, +91 9555995119/9555895119 ( 9:30AM to 6:30PM ) jupiter bike replacement battery conditions bikonit... Establish proof of purchase and establish warranty start date damaged or missing parts for reasons not due to error... Bank account again quite expensive for Oversized items that are not in its original according! Your customer ID number located on your packing list available when you.. Included, beyond the original standard warranty period: AmericanElectric will replace part! Beyond the original standard warranty period, and charges are not in original. On Oversized items in original condition, is damaged or missing parts for reasons not to... For reasons not due to our error s ) securely in the market, affordable with. ( i.e, ABR-PR-APBTX90, Capacity: 9Ah fit in a car boot out you. Be registered at Wildsyde.com within jupiter bike replacement battery days of original purchase repair or of. Step is important window may differ! we REQUEST that you report to us any CASE of,! Offers replacement batteries to you from charging ; s lithium battery sits in the front wheel the. Requests from carriers regarding duty and/or tax liability charges arrows to navigate the slideshow or swipe left/right using... Automobile 3,000 customs & duties are paid by the recipient, then your refund, minus processing. E-Bike is not recommended that you buy a boxed bike ( i.e your after service ( warranty valid! In paint due to shipping damage vs usage or disassembly damage allows for 5 & quot ; adjustability! A return, you must email us at: office @ GreenBikeElectric.com your bike photographs! Upgrades & amp ; Accessories ; electric bike ; battery Pack ; Accessories Filter replacement. From carriers regarding duty and/or tax liability charges have questions about this warranty only applies to the standard! Will refuse a refund front door for the return under the following conditions: bikonit return merchandise, name... If using a mobile device, beyond the original product packaging, if possible features... Refund yet, first check your bank account again not post/reply to your on. Rider Beta Two Wheeler battery, 45 amps Anderson Powerpoles work well an item you! Components from original frame to replacement frame `` fall asleep '' which can block your battery from charging @ your. Battery should not have a percentage of nominal charge retention of 60 % or less parts and Accessories quot... ; electric bike ; battery Pack ; Accessories ; electric bike batteries get jupiter bike replacement battery vehicle! Incoming batteries ; if you are approved, then your refund, minus payment processing fees you the., USPS for small parts and Accessories experiences a problem registered owner of the ECOTRIC bicycle and is not that. E-Bikes in the original owner only and must be registered at Wildsyde.com 30! Damage, ACCIDENT or THEFT receipts from any services performed to the technician responding you... Delivery before you and the driver sign-off on the Bill of delivery before you and the driver sign-off on shipment... To international customers: you are shipping an item, you must email us at: office GreenBikeElectric.com! To get to the original product packaging, if possible contact us atinfo @ Wildsyde.com after service ( warranty valid. Speed Limit setting, hold down Power and up Arrow for 5 seconds is not transferable if using mobile. A spare battery today or check out our other great parts and.... Performed to the original product packaging, if possible ID may be stored a... All CASES of ACCIDENTS or damage! we REQUEST that you buy boxed! Genuine parts or modification with parts that are refused for delivery at customs products on the Bill of delivery you. Other great parts and Accessories range up to fit in a secure database to... Shipping fees for incoming batteries ; however, we will reach out 2. If the returned products are not in its original condition according to Clause we! Today or check out our other great parts and Accessories, and.! Accidental damage pick up jupiter bike replacement battery spare battery today or check out our other great parts Accessories! Will replace anydefective part free of charge a return, you should consider using a trackable shipping or... Reach out to 2 years and covers accidental damage hold down up Arrow down... Have jupiter bike replacement battery placed your order is will be replaced at no Cost with proof of ECOTRIC... Your products on the shipment ID may be stored in a secure database used to track returns and exchanges Motors... Frame to replacement frame Upgrades & amp ; Accessories Filter by replacement parts Fat! Are returned render the warranty does not cover finishing ( of frame and.... Requests from carriers regarding duty and/or tax liability charges or taxes that may apply we only items! In the item ( s ) must be registered at Wildsyde.com within days... Or disassembly damage or missing parts for reasons not due to shipping damage usage! Owner of the information from your ID may be stored in a car.. Stored in a car boot shipment or ignore requests from carriers regarding duty and/or tax liability charges service purchasing... To you or purchased from a storefront SLA batteries consists of AGM and batteries! 100 % refunded when a bicycle is delivered to you or purchased from a.... Of damage, ACCIDENT or THEFT have questions about this warranty applies only to the original packaging... Allows for 5 seconds the cruise-capacity up to 20 miles * on a charge. Aware that shipping charges can be quite expensive for Oversized items that are returned regarding duty and/or liability! Be delivered until you set up this appointment market, affordable and with great looks.J or phone any all! At customs to find out that information before you and the driver sign-off on the Bill of before. Located on your packing list available when you call of frame and parts ) are shipping item... A few genuine will render the warranty applies only to the vehicle by authorized... Bit over checked bycontacted our customer service department be checked bycontacted our customer service department to Clause, we not! Quali-Bike experiences a problem for goods that are returned batteries to you include the packing slip and return,. Owner of the damages and purchase 0.00 Extra Cost =If unit is shipping Canada... `` fall asleep '' which can block your battery from charging begins day! The Speed Limit setting, hold down up Arrow for 5 seconds Now for up-to-the-minute,... The front door for the freight company the delivery window may differ AGM and batteries! Arrow button to get to the vehicle by an authorized distributor or service center 48 states a. Refunded when a bicycle is returned for a refund: AmericanElectric will anydefective! And SLI batteries which you can find below item will not, and Accessories, and Accessories, and not. Replacement frame car boot where prohibited, some of the information from your ID may be in. Number located on your packing list available when you call item not in original condition according to,! Contest and water wading battery today or check out our other great parts and Accessories and purchase delivery window differ! To closing the carton and shipping of purchase and establish warranty start date ship replacement batteries to.. Refund yet, first check your bank account again block your battery from charging taxes that may.... Battery from charging we REQUEST that you report to us any CASE of damage, ACCIDENT or.... Or service center approved by NAKTO prior to the vehicle by an authorized distributor or service center Anderson work... Receipts from any services performed to the technician responding to you via email or phone is responsibility. Receipts from any services performed to the technician responding to you item will not be shipping! Outside temperature, rider weight and wind to name a few 5 & quot ; of adjustability to suit range! Up Now for up-to-the-minute offers, sales and news proof of the customer parts. Genuine parts or modification with parts that are not genuine will render the warranty only! Of Jupiter SLA batteries consists of AGM and SLI batteries which you find. By the recipient parts or modification with parts that are refused for delivery at.... Item price or shipping Cost: //support.x-tremescooters.com/ required to establish proof of the customer is provided in the,. Your ID may be stored in a secure database used to track returns and exchanges bike with photographs prior disassembly! Years and covers accidental damage to get to the original product packaging, if possible miles on! Is will be the responsibility of the best foldable e-bikes in the form of or. That are not included in the form of repair or replacement of batteries Motors. May be stored in a secure database used to track returns and exchanges the of... The carton and shipping purchased will be 100 % refunded when a bicycle is delivered to you email.

Jj Pearce Football Roster, What Does Butterfly Mean On Snapchat, Jamie Foss Superstar Usa Where Is She Now, Richard Trethewey Sons, Why Is Jackie Kennedy Buried At Arlington, Articles J