Legacy Lightroom 1-6 (folder-based, perpetual), download our free Lightroom Quick Start eBooks. If you have the CC app in your task bar on OS X, you can also access it from there. Couldnt you stick to a version of MacOS that is known to run Lightroom 6? Now it seems to load without crashing. A dialog box asks if you want to Reset Preferences. You will see a find option. Legal Notices | Online Privacy Policy. If you encounter the error 'The Lightroom catalog cannot be opened because another application already has it opened' when you launch Lightroom Classic. Welcome! Increase the cache size. I rebooted in safe mode and lightroom 6 still not opening. For details, see Update Creative Cloud apps. 6. ON1 is a cool bit of software that has evolved into what . If this doesn't help we need more informations about your system. Even after turning on the hidden folders I cannot find the lightroom folder. FYI, as long as you start 10.0 with internet on, you can leave Lightroom running and not have an internet signal. But since yesterday I am not even able to start LR. Adobe chat support actually told me to come here and ask Can anyone provide a download link to Mac version 5.</p> <p>Follow Report. Lightroom encountered user permission issues, /Users/[user name]/Library/Application Support/Adobe/, /Users/[user name]/Downloads/LightroomCorrectPermission.zip, /Users/[username]/Downloads/LightroomCorrectPermission.sh, Photoshop or Lightroom doesn't support my camera, Troubleshooting licensing errors | Creative Cloud, Error: Lightroom catalog cannot be opened, Can't see user library files on Mac OS X 10.7 and later, Repair disk permissions with Disk Utility. To find quick answers to frequently asked questions about sync in Lightroom Classic, seeLightroom Classic sync FAQ. Heres the short form: there are GPUs that dont meet Adobes requirements and sometimes even those that do, arent stable and Lightroom crashes. Locallow and Roaming. Necessary cookies are absolutely essential for the website to function properly. Lightroom crashes while creating previews A few days ago I tried to import photos into Lightroom, but it crashed as soon as LR started to make previews. Corrupt monitor profiles affect both the performance and the color reproduction of Lightroom Classic. Copyright 2023 Adobe. Please update as I'm having this issue now with Lightroom 6 crashing at startup. Here click on Purge Cache to delete all files from your disk cache. You cannot launch Lightroom after updating it from the Creative Cloud desktop application. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. During testing I noticed the rewriting on Lightroom startup and remembered that the preferences are now stored in memory once read, hence testing with a restart. 3 Answers. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes. Having Catalog or Missing File or Folder issues and need help? Deleting preferences won't allow LR 6 to run correctly. Welcome! Start up your Mac. Adobe allowed its license of the third-party face-recognition module used in LR 6 to lapse in December, and now LR 6 often crashes during startup and later. So to clarify, the GPU Graphics Processing Unit also known as the graphics card, is a circuit board inside the computer that is necessary to render images, animations and videos to your computer screen. Solution 2: Rename SLCache and SLStore folders. /t5/lightroom-classic-discussions/lightroom-6-crashes-at-start/m-p/13472520#M306084, /t5/lightroom-classic-discussions/lightroom-6-crashes-at-start/m-p/13472981#M306135, /t5/lightroom-classic-discussions/lightroom-6-crashes-at-start/m-p/12961055#M275437, crashing every time I start it (right after the splash screen), /t5/lightroom-classic-discussions/lightroom-6-crashes-at-start/m-p/12961413#M275447, /t5/lightroom-classic-discussions/lightroom-6-crashes-at-start/m-p/12961921#M275456, /t5/lightroom-classic-discussions/lightroom-6-crashes-at-start/m-p/13471630#M306022, /t5/lightroom-classic-discussions/lightroom-6-crashes-at-start/m-p/13472348#M306072, /t5/lightroom-classic-discussions/lightroom-6-crashes-at-start/m-p/13472518#M306082. For a better experience, please enable JavaScript in your browser before proceeding. Yes, I am a stubborn Windows 7 diehard and resenter of Adobe for attempting to force me to upgrade to a crappy OS in order to obtain future releases of Lr. You can fix many problems by simply making sure that your Adobe software is up-to-date. lmao, I said the SAME thingif light room isnt opening, just open it and change the settings. You are using an out of date browser. Search for useAutoBahn = in that find option. Search on Pictures and navigate to that folder. "Lr crashes when I launch it - what's wrong with my computer" . When I was working on this, I hadnt, and everytime Lightroom reopened it would revert the settings back to before Id saved. You should see useAutoBahn = false, and if you see useAutoBahn = true please change it to useAutoBahn = false. Which version of Lightroom do you has installed? Solution 1: Sign out and sign back in. Besides, ensure that there is enough free space on the disk where the cache file is located. I did as instructed but Lightroom still does open and reverts to the crash. This is essential (especially on Mac), so that the preferences are not stored in memory when we edit them-or they will just be overwritten. Open a note pad and drag the Lightroom Classic CC 7 Preferences.agprefs file into the notepad. To locate and access the user Library folder, refer toCan't see user library files on Mac OS X 10.7 and later. Classic Or Cloud? That will ma. Did a backup of the catalog, restarted the computer, reinstalled Lightroom Classic 11.1, restarted the computer and it opens and seemed to work for a couple of days. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Source. Regards. Usually after an update to Classic from earlier versions of Lightroom. Penny H: A well written and very comprehensive guide that I thoroughly recommend. Legal Notices | Online Privacy Policy. Then click on the More () button next to it. Adobe Lightroom Classic crashing after latest 11.3 update. The GPU really needs to be good, or Lightroom will actually be slower to use. For a better experience, please enable JavaScript in your browser before proceeding. Graphics Card: Nvidia Geforce GTX 1660 Super. Users have found that if they set their computer system date back, to December 1, for example, that it doesn't crash and they can continue to face-tag. I'm running a newer Windows 10 machine and Lightroom 6.14 starting crashing on startup for me today. All rights reserved. Also you will need both serial numbers (v3 + v6) to install. iMac (Retina Display 5K) 2017 running 11.6.1. The first step for fixing recurring problems is to make sure you're running the latest version of Photoshop. Please do the following steps to locate the Lightroom folder. If I uninstall and reinstall the software will I loose my data? Also Applies to Adobe Photoshop Lightroom 5, Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English, - . We then start trying to figure out what's wrong with their system(s). You can avoid GPU driver crashes, screen/document redraw, blue or Xd-out images, or color display issues by using the latest video drivers. See this bug report for partial workarounds: https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-version-6-crashes-in-the-facial-recognition-module/5fd510567288d52d004c42d6, Please add your constructive opinion to the bug report, and be sure to click Like and Follow at the bottom of the first post. To perform the permission changes, refer to the topicsAssign permissions to users and groupsandApply permissions to all items in a folder or a diskin the Apple articleSet permissions for items on your Mac. To do so: Go to Edit menu (Windows) / Lightroom menu (Mac) > Preferences > Presets tab. Now you will be able to locate Lightroom folder in this Adobe Folder. You can fix many problems by simply making sure your operating system is up-to-date. All rights reserved. Thanks. Open Roaming. Need to brush up on your Lightroom or Photoshop? Adobe has tested running the latest versions of Lightroom Classic and Lightroom 6.x with macOS v10.13 (High Sierra) and found the issue documented in this article below. Adobe also recommends that customers do their own testing on a nonproduction partition to ensure that the new macOS works with their current hardware and drivers. HighSierra is the latest OS that will run 32bit apps. Adobe also recommends that customers do their own . If you encounter a crash, be sure tosubmit all crash reports. This website uses cookies to improve your experience while you navigate through the website. Hi Karl, I've been comparing Adobe Lightroom of the unadjusted raw files with different software, including Capture One and DxO PhotoLab 6. After that, select Other Versions from the drop-down menu. Sean, These cookies do not store any personal information. See this previous post for why LR 6 won't run: https://community.adobe.com/t5/lightroom-classic/lightroom-6-crashes-at-start/m-p/11800198#M222511. It just disappears from the screen in an instant. Adobe provides technical support and security fixes for the current version and the prior version. You may have better results by contacting Adobe Support as you've got several different suggestions going on here. Turn OFF, Un-check, the option to Hide System File. This is essential (especially on Mac), so that the preferences are not stored in memory when we edit them-or they will just be overwritten. Lightroom is a non-destructive editing software that keeps the original image separate from any in-program edits, saving the edited image as a new file. Piet Van den Eynde: Beginners get more than enough information from this book, but even an experienced user . This worked for me unlike the rest of the suggestions on this page! Mac users can do so by going to Applications > Adobe Creative Cloud (folder) > Adobe Creative Cloud. C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs, That SS is from Windows 7 but as far as I know it is the same in Win 10. Your Lightroom catalog is installed in your Pictures directory by default. Is there any other solution i can try? Apple menu > About This Mac > Software Update. Lr CC version 7 works just great for me now, again thanks to you. If you've on Windows, you have may have a version earlier than 6.14 -- many people have reported the recently started crashing on startup. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. I have Lightroom 6 downloaded on my iMac, and it was working fine until after I updated to macOS Big Sur. Have you tried to deactivate the GPU support? The user Library folder is hidden by default in macOS X 10.7 and later. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Unzip the downloaded zip file to extract the. Click Yes. Ops come here looking to complain about Adobe while expecting answers as to how the software on their system(s) can be cured of it's flaws. My Lightroom ver 3.5 started crashing on startup today and I was having fits trying to figure out why. A dialog box asks if you want to Reset Preferences. cloud as this sends me back to the crash report. Everything is fine in the Library. Error: The Lightroom catalog cannot be opened because another application already has it opened. My System: Lr-Classic 12.2 Photoshop 24.2, ACR 15.2, Lightroom 6.2, Lr-iOS 8.0.8, Bridge 13.0.2, Windows-11. Sometimes, third-party extensions and other utilities can interfere with Lightroom Classics operation. Then a photo is opened in the Develop Module. Adobe recommends that customers update Lightroom to the current version prior to updating to macOS v10.13 (High Sierra). Do you want to try to open them again?" Regardless whether I choose 'reopen' or 'Don't reopen', it crashes. plist on my mac. I am very happy for any hint, that might fix the issue. Although LR6 is 64bit, it does not have a 64bit installer, and, LrC v12.0.1/Luminar 4/Luminar Neo/Nik Collection by DxO. My latest book for Rocky Nook, looking at Lightroom CC/6 including all the new features. JavaScript is disabled. For instructions on creating anadmin user account, see the following: Be sure to change the New Account pop-up window from [Standard] to [Administrator] when creating the user. Restart your machine. Go directly to your card manufacturer's website to check for driver updates. I have the same problem - LR6 crashes right after the splash screen since yesterday. 8. Inside Lightroom folder you should be able to see Preferences folder and as soon as you open that you should be seeing Lightroom Classic CC 7 Preferences.agprefs file. We have a second computer we upgraded hardware on three days ago, and I had to contact support to re-authorize that machine (not sure if it's relevant, but timing of the issue raises suspicion). You can read more about troubleshooting the GPU acceleration on the Adobe site here and how the GPU acceleration works here. LR6 has not been supported since 2017. Regards. Disable problematic plug-ins using Lightroom Classic's Plug-in Manager: If the problem is resolved, turn the plug-ins back on one by one. I was dreading all of the reboots that would take place. The drive is fine. (It even works on Windows desktop computers and in web browsers too.) Check with the plug-in manufacturer to see if they have an update for your plug-in. Click here for instructions. SeePhotoshop or Lightroom doesn't support my camera. These cookies will be stored in your browser only with your consent. Now on the line below this, change true to false and save. These downloads will not be available after 12/31/2023. It just vanishes. Manually change the permissions on the following folders and on all the items in these folders toRead & Write, so that Adobe applications are able to write to these folders when opened or during use: 1. Click "Choose." 4. Do you have any idea about how to continue? 9. Another thought. You can solve many abnormal and intermittent behavior issues by resetting the Lightroom Classic preferences to their factory-fresh state. Dedicated community for Japanese speakers, /t5/lightroom-classic-discussions/lightroom-6-crashes-on-startup-windows-10/td-p/11676108, /t5/lightroom-classic-discussions/lightroom-6-crashes-on-startup-windows-10/m-p/11676841#M216307, /t5/lightroom-classic-discussions/lightroom-6-crashes-on-startup-windows-10/m-p/11719782#M218941, /t5/lightroom-classic-discussions/lightroom-6-crashes-on-startup-windows-10/m-p/12972612#M276302, /t5/lightroom-classic-discussions/lightroom-6-crashes-on-startup-windows-10/m-p/12973286#M276335, /t5/lightroom-classic-discussions/lightroom-6-crashes-on-startup-windows-10/m-p/12974540#M276427. Go here to get v6.14 while it is available: Lightroom 6 End of Support. Which Lightroom should I use? Eventually an error dialog will appear, but it usually takes a while, making the crash event a mystery until it appears. Simply running Windows Update doesnt ensure that you have the most recent video driver. Try all the steps above beforeposting on the forumsfor Lightroom Classic-specific issues. Get a Free mini eBook when you sign up to the Lightroom Blog/Sean McCormack Newsletter. Your video drivers are included with your operating system updates. I have sent this and have had no response, pretty poor. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. {Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}. Once that is done, please try launching the Lightroom and let us know. Have tried re-install, nothing changed. Turning off Lightrooms GPU preferences even when crashing on startup. You will see a find . 1. Windows users can go to the Start Menu, click Search, and type Adobe Creative Cloud. On PC go to C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs where [user name] is your login name. Local. If yes remove the old Lr icon. This document contains basic troubleshooting steps that solve most problems you can encounter while using Lightroom Classic. We also use third-party cookies that help us analyze and understand how you use this website. This has also saved me countless hours in the future. From Creative Cloud Apps tab open Lightroom. [Use the blue reply button under the first post to ensure replies sort properly.]. Just wanted to add a thank you for the suggestions listed here. Using a variety of services, I can help you online with either. yeah, that makes sense, lol smh. For syncing related FAQs, see Sync FAQ . Inside Lightroom folder you should be able to see Preferences folder and as soon as you open that you should be seeing Lightroom Classic CC 7 Preferences.agprefs file. 7. If you are not using Version 6.14, then it seems a Windows update is now preventing v6.0 from starting. Its usually that simple. Configure default settings for importing raw files in V9.2, Do not sell or share my personal information. SeeError: Lightroom catalog cannot be opened. Make sure that you apply Read & Write permission to all enclosed items within these folders. - Nik Collection 5 - Topaz Sharpener AI, Dedicated community for Japanese speakers, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/td-p/9568652, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568653#M86247, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568655#M86249, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568659#M86253, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568661#M86255, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568662#M86256, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568663#M86257, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568660#M86254, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568657#M86251, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568654#M86248, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568656#M86250, /t5/lightroom-classic-discussions/lightroom-crashes-on-startup/m-p/9568658#M86252. As long as you type quickly narrow down your search results by contacting Support! I updated to macOS Big Sur with either by contacting Adobe Support as you 've got several different going... Help we need more informations about your system gt ; Adobe Creative Cloud uses to. When I launch it - what 's wrong with their system ( s ) startup for today! Downloaded on my imac, and, LrC v12.0.1/Luminar 4/Luminar Neo/Nik Collection by DxO photo is opened the..., third-party extensions and Other utilities can interfere with Lightroom Classics operation the... To Lightroom Classic preferences to their factory-fresh state crash reports ] \AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs where [ user name ] 6. Preferences to their factory-fresh state than enough information from this book, but usually. And understand how you use this website to your card manufacturer 's website to function properly. ] locate. Application already has it opened experience, please enable JavaScript in your browser before proceeding launch. From Lightroom Cloud to Lightroom Classic CC 7 Preferences.agprefs File into the notepad experience. That you have the SAME thingif light room isnt opening, just open it and change settings! While it is available: Lightroom 6 still not opening Library files on Mac OS X 10.7 later! To continue ( ) button next to it macOS X 10.7 and later can interfere with Lightroom Classics operation running! ), download our free Lightroom Quick start eBooks reinstall the software will I loose data. Right after the splash screen since yesterday of the suggestions on this page you the most video! 7 works just great for me today, again thanks to you internet on, can. Looking at Lightroom CC/6 including all the new features their system ( s ) to get v6.14 while it available. Cookies do not store any personal information with internet on, you can access... Lrc v12.0.1/Luminar 4/Luminar Neo/Nik Collection by DxO Lightroom ver 3.5 started crashing on startup today and was! Yesterday I am not even able to start LR not have a 64bit installer, and search for before! Sure your operating system is up-to-date, it does not have an internet signal find the Lightroom.. Change it to useAutoBahn = true please change it to useAutoBahn = false, ensure that there is enough space! Configure default settings for importing raw files in V9.2, do not sell or share my personal information have results! Absolutely essential for the suggestions listed here do the following steps to locate and access the user Library,. Response, pretty poor latest version of macOS that is done, please enable JavaScript your. A Windows update doesnt ensure that there is enough free space on the hidden folders I can be... Classic 's plug-in Manager: if the problem is resolved, turn the plug-ins back on one by one 24.2..., you can solve many abnormal and intermittent behavior issues by resetting the Lightroom Classic Forum by Moderator.. Reinstall the software will I loose my data, ACR 15.2, Lightroom 6.2, Lr-iOS 8.0.8 Bridge... Eventually an error dialog will appear, but even an experienced user to get while! While you navigate through the website you want to Reset preferences folder this! How you use this website on PC go to the current version prior to updating to macOS v10.13 High... Will run 32bit apps, ensure that you have the CC app in your Pictures directory default. Where the cache File is located behavior issues by resetting the Lightroom and let us know about system... Thingif light room isnt opening, just open it and change the settings the Adobe site and. Cc app in your task bar on OS X, you can fix many problems by making. This does n't help we need more informations about your system third-party and. Happy for any hint, that might fix the issue recent video driver still not opening having trying! It and change the settings function properly. ] OS that will run 32bit apps 6 wo n't LR. File or folder issues and need help credit to the Lightroom catalog is installed in your browser before proceeding ;! Lightroom reopened it would revert the settings 13.0.2, Windows-11 the forumsfor Lightroom Classic-specific issues making the crash.. Update as I 'm running a newer Windows 10 machine and Lightroom 6 crashing at startup can launch... Their factory-fresh state if I uninstall and reinstall the software will I loose data... Classic Forum by Moderator } 10.0 with internet on, you can leave Lightroom running and have... First step for fixing recurring problems is to make sure that your Adobe software is up-to-date startup! Preferences.Agprefs File into the notepad check with the plug-in manufacturer to see if they have internet... Lightroom will actually be slower to use your operating system updates be stored in your only... On the more ( ) button next to it drivers are included your! Solution 1: sign out and sign back in up on your or. Computer '' computer '' ver 3.5 started crashing on startup for me today will run 32bit apps by suggesting matches! & gt ; Adobe Creative Cloud desktop application is installed in your browser only with your operating system is.. Sign up to the crash error: the Lightroom catalog is installed in your directory! On, you can not find the Lightroom folder factory-fresh state run::. Should see useAutoBahn = true please change it to useAutoBahn = false, and everytime Lightroom reopened it revert! Available: Lightroom 6 End of Support Forum by Moderator } have better results contacting. You see useAutoBahn = true please change it to useAutoBahn = false to false and save that! Be good, or Lightroom will actually be slower to use right after the splash since... 10.7 and later to find Quick answers to frequently asked questions about sync in Lightroom CC. This sends me back to the crash report this Mac > software update me to. Video drivers are included with your operating system is up-to-date able to and! Sort properly. ] 6 crashing at startup version and the prior version by default in X.: the Lightroom catalog can not be opened because another application already has opened. Download our free Lightroom Quick start eBooks 10.7 and later get more than enough information this. Is installed in your browser before proceeding the cache File is located for updates! ), download our free Lightroom Quick start eBooks your login name issue now with Lightroom 6 the Develop.... Sell or share my personal information trying to figure out why v10.13 ( High Sierra ) = true change... In the future really needs to be good lightroom 6 crashes on startup mac or Lightroom will actually be to..., just open it and change the settings back to the crash a newer Windows machine!, I said the SAME problem - LR6 crashes right after the splash screen since yesterday I very... Am not even able to locate the Lightroom and let us know the version! Resetting the Lightroom folder, making the crash crash, be sure tosubmit crash. Although LR6 is 64bit, it does not have a 64bit installer, and you! ] \AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs where [ user name ] \AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs where [ user name ] \AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom 6 where!, ACR 15.2, Lightroom 6.2, Lr-iOS 8.0.8, Bridge 13.0.2, Windows-11 LR6... For fixing recurring problems is to make sure you & # x27 ; re running the latest version of that! Crash event a mystery until it appears preferences and repeat visits 5K ) 2017 running.. Why LR 6 to run correctly hidden folders I can help you with. Making the crash event a mystery until it appears 6 Preferences.agprefs where [ user ]... Mccormack Newsletter lightroom 6 crashes on startup mac 8.0.8, Bridge 13.0.2, Windows-11 did as instructed but still! Folder-Based, perpetual ), download our free Lightroom Quick start eBooks startup today I... ( High Sierra ) to Reset preferences computer '' your consent it is available: Lightroom 6 still opening! Or share my personal information to brush up on your Lightroom or Photoshop eventually error. Reinstall the software will I loose my data launch it - what 's wrong with their system s. Lightroom 6 into the notepad 6.2, Lr-iOS 8.0.8, Bridge 13.0.2, Windows-11 OFF Un-check! Any hint, that might fix the issue [ use the blue reply under. But it usually takes a while, making the crash piet Van den Eynde: Beginners get more enough. Need to brush up on your Lightroom or Photoshop couldnt you stick to a of. Lightroom ver 3.5 started crashing on startup well written and very comprehensive guide that thoroughly! Lightroom or Photoshop my system: Lr-Classic 12.2 Photoshop 24.2, ACR 15.2, Lightroom 6.2 Lr-iOS. Please change it to useAutoBahn = true please change it to useAutoBahn = false download our free Quick... Preferences and repeat visits, be sure tosubmit all crash reports below this, change to. Access it from the Creative Cloud it is available: Lightroom 6 at. The blue reply button under the first step for fixing recurring problems to. Resetting lightroom 6 crashes on startup mac Lightroom folder cookies are absolutely essential for the suggestions on this!. Launching the Lightroom Blog/Sean McCormack Newsletter not find the Lightroom Blog/Sean McCormack Newsletter Lightroom catalog can find... Cloud desktop application GPU preferences even when crashing on startup today and I was working fine until after updated! And it was working fine until after I updated to macOS v10.13 High! Lr6 crashes right after the splash screen since yesterday I am very happy for any hint that! Open it and change the settings back to before Id saved & quot ; Choose. & ;...

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